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Known issue with Scenario Planning for PPM Plugin (Portfolio Planning Workbench) in Quebec

Import · Mar 24, 2021 · article

There is a known issue in Quebec that is causing the Scenario Planning workbench for PPM to not be installed properly in DemoHub.

Here is the error you will see when clicking on the Portfolio Planning Workbench link:

image

To fix:

  1. Go to plug-ins
  2. Find Scenario Planning for PPM (sn_pw_scenario)
  3. Click on the Update Button to update the Plug-in
  4. Click on the 3 dots in the top right of the plug-in and choose Uninstall
  5. Make sure you have retain data and tables selected and click on OK
  6. type in uninstall and click on OK
  7. When the plug-in list refreshes go back to the Scenario Planning for PPM (sn_pw_scenario)plugin and choose reinstall
  8. When the reinstall is complete go back to the plugin and choose Update

We are working with support on a permanent fix.

View original source

https://www.servicenow.com/community/spm-articles/known-issue-with-scenario-planning-for-ppm-plugin-portfolio/ta-p/2300964