Instance Scan in ServiceNow Quebec
this is paul group at glidecast consulting today i'm going to go over a quick new feature in the qvec release of servicenow it is called instant scan so what this does is it basically does a scan over your instance looking for any kind of security improvements some best practices you know really trying to help make sure that you're following the out-of-box best practices and making sure you're not going to have you know potential issues in the future with your instance so over here you look you can see here we have our new application called instant scan and then within this check section here we have a schedule full scan which you can schedule it to run you know a lot of times it's recommended you know if you're uh doing a new release so an upgrade of servicenow or if you're deploying a new feature into your platform you can have a schedule to run you know after that's completed so for today we're going to go ahead and execute a full scan so you'll see here it starts you know running in the background it starts going through things and these checks are something that you can you know add to or remove you know really kind of geared towards you know if there's something in particular that you want to kind of look for so we'll let this kind of run through a scan and you know it doesn't take very long so should be give us our results here in a moment all right now that it's completed we can go to review the result of the scan and we can see here all the different scan findings and the checks it's run and then how long it took and that we can see the status is complete so under related links here there's this results dashboard which is uh extremely helpful so you can see here you know our latest scan is this one here so we found 845 findings and then you can see you know over time you know we we've only scanned it today so but over time you'll start to see your graph of how many findings are you finding total you know as a as a time period goes on and then under here you have the category breakdown so what's your high priority moderate and low and then also breaking down by the different products that you have and where it's finding most of the issues in this bottom section here you have findings by developers so based on who updated the record last where it's finding some sort of issue it'll kind of break it down so you can kind of see okay you know maybe alex he had 21 findings it might be a good opportunity to work with him on best practices and and talk through you know what are the findings so that he can improve going forward so if we go here let's say we go into our current scan scan number 10 here and then we have you know a couple of these say users should not have external and internal roles so let's just go ahead and open that record up so you can see here you can see the source which is there's the user you can see kind of the description of it and what you should do to rectify the situation so there's a couple options we can do here you can actually click this mute button and then if let's say you know this is something that you're just gonna you know accept uh you know they're not gonna take any action on it so you can say you know it's not applicable it's too risky of a change or maybe it's not a priority right now that way it doesn't continue to pop up on your report saying hey this is a you know a finding that you need to take care of the other option here is there's this task field so you can actually come here and create a new scan task and sign up to myself and let's say you know update users roles so we'll go ahead and submit that so now we have an actual task to be worked so if we go take a look at that task we can see here you know where it came from so what's the scan findings that it came from and let's just say you know we went ahead and we took care of the situation so we went ahead and resolved it so now if we go back to our resort results dashboard and we go ahead and say let's go ahead and rescan so we had 845 findings prior then we'll let this scan through and then we'll be able to see that hey you know we're addressing findings and the numbers going down you know as those tasks are remediated and then we'll you know if you do mute them you'll also see your findings go down as well all right so we go to the results of the latest scan and we'll see here you know here's our latest scan 846 and then we can see it from the previous scan there's 844 and we've addressed one of them so this scan did you know find a couple additional things that may have changed in the environment we do have some applications of song in the background right now so that would explain why our number would go up but you can see from the previous scan you know we had 844 unaddressed findings we did address one of them so it'll show you a trend of hey you know each scan how many things are you addressing based on creating those tasks and someone working through and taking care of that that scan that it found other than that you know i think this is going to be a really good application coming out so this is what the quebec release of servicenow if you have any questions feel free to reach out to glidefast and make sure you check out our other youtube videos right here thanks [Music] you
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