What: EDUCAUSE CG ITSM Community Day virtual event “May ITIL 4 Be With You”

When: May 4th, 2021

Time: 8:00 a.m. to 12:10 p.m. PDT / 11:00 a.m. to 3:10 p.m.

Dear Colleagues

We are excited to announce that registration is now open for this jam-packed half-day virtual event hosted by the participating EDUCAUSE community groups (CGs). This event will feature exciting and relevant ITSM-themed presentations and panel discussions delivered by Higher ed peers and industry experts.

The event brings together some of the hottest and most important ITSM topics including:

• Digital, Cloud, and IT strategy
• Agile project management
• Implementing ITIL 4
• ITSM tool considerations
• User experience and service empathy
• Service/Customer portals
• Enterprise Service Management
• Technology enablers

For the complete event schedule visit the EDUCAUSE CG ITSM Community Day Landing Page

Register in advance for this event:

Event Registration Link

Further information on accessing the event page will be provided after registration and will be available soon on the event landing page

Please note: A link to a secure event page will be sent to registrants once it’s available. The event page will contain additional information including presenter details, sponsor information, and instructions on joining the sessions.

Hope to see you there

Sincerely,

The ITSM Community Day planning committee