ServiceNow gives users the ability to “Save” a filtered list and depending on roles that filtered list can be saved and shared with everyone or specific groups. This is a practical feature. Did you know you can also create a Favorite of that filtered list? A favorite that is conveniently located in the application menu and easily accessible no matter where you are within the platform? Let’s walk through the different ways of creating a favorite from a list view to help your everyday work within the platform.