Hi All -

I would like to share our troubleshooting experience when our authentication failed and show a blank screen in the "Edge" browser after adding the Mobile app (NOW &Agent App) with intune application.

Recently we have added our mobile application into MAM - Application - ( Microsoft Intune application). After we added our application with intune and tried to log in. but the authentication got failed in the "Edge" browser. browser. The page becomes blank and no action or redirection happened from this page. when we try to kill this application and try to log in, we still see the Mobile app keeps spinning.

We tried with Intune configuration setting, and we found the below parameter values should be appended to the existing Default Value.

Now mobile app - "snempappauth" and for agent Mobile - "snappauth"

For example:

skype;app-settings;calshow;itms;itmss;itms-apps;itms-appss;itms-services;snappauth;snempappauth;

Once this is configured, remove the app from the mobile app and reinstall the app. Pls, configure the application as per your settings.

Now you can see your authentication works and directs to the homepage after your Authapp authentications.

Regards,

Psylo