hi my name is david and i'm the director for the itx practices here at cross views with knowledge 2021 just around the corner i wanted to reach out today and give you a couple of quick tips to help you navigate and maximize your value from this event as you may know knowledge 2021 is completely digital this year with over 200 free sessions with so much content though it can feel at times a bit overwhelming for navigating or browsing the site so let's dive into a few of these tips that may help you out tip one it may seem a bit silly but you want to make sure that you register for knowledge 2021 even with so much free content available you'll still be required to register to be able to access for the sessions the keynotes and all the networking that's available as a part of the conference once you register you're then going to be redirected to the event home page as we can see here this leads us into tip two tip two is sign up for your sessions you can browse channels by focus area or industry clicking into any one of these so we'll pick it workflows for example will bring us the session information with the session information we can see when the session is about to start some information about the session and who the speakers are in this case this is a really good session that i actually recommend for transforming technology by using servicenow as the digital enterprise fabric for your organization it can be the ribbon or the connective tissue to bring potentially disparaged parts of the business such as legal finance i t hr all together under a single unified platform of i.t within the organization additionally for any of the sessions that you're looking at you do have the ability to add them as a favorite or add them to the list this way you're able to keep track of all of your sessions so you never lose track of where they are the guide tab here at the top is very reminiscent of tv guides of old here we can see all of the different focus areas and all the sessions that are up and coming we also have the ability just like on the individual session page to heart or favorite any one of these items as we scroll through here we can see that we can browse that only by the individual day but we can look at the further days within the conference these are some great sessions not only by servicenow but also potentially by your industry peers or even customers of servicenow so they have opportunities to share in their operational and financial success by switching over and using the servicenow platform within their environment finally the library area is the full breadth of sessions at knowledge here you have the ability to refine them by track solutions industries or other various categories to help you filter these down for example say i'm an i.t asset manager and there's been a directive at my organization given to me that says i need to find creative ways to continue to reduce operational spend to help invest in innovation at the organization well here we can actually filter just by that so for example say i want to filter by reducing hardware software and cloud cost something very common to an asset manager and by the solution we're going to pick it asset management here i can scroll down just a little bit and find actually a great session by servicenow another one that i recommend where servicenow actually go over how easy it is in the platform to apply some automation to common i.t asset management practices to continue to uncover lost assets purchase brawl and take action against mitigated compliance issues as a bonus tip did you know that crossfuse is actually one of the sponsors and presenting several sessions here at knowledge this year you can actually find out by clicking on the sponsors tab here at the top if you scroll down just a little bit you'll actually find cross views here as part of one of the select few partners at knowledge this year once you click into that you actually find the crossfuse page and just like on the main knowledge page you'll have access to any of our cross-view sessions that we'll be running you'll have the ability to add them to your favorites list so this is a great one by our advisory and iot business management practice directors for talking about agile management versus strategic planning right how can continue to build operational excellence within your organization using both of those if you scroll down a little bit further you actually see that we have some additional sessions planned along with live chat with cross views this will give you access to our practice leaders and global experts in the various spaces don't forget to favorite these sessions to make sure that you don't miss out i hope these couple of tips helped out with all of the wealth of content with knowledge available if you're interested in finding out how you can think big with the servicenow platform and have cross views make you and your organization successful reach out at let's talk crossfuse.com