ServiceNow Microsoft Team Integration using MS Team Spoke
ServiceNow Microsoft Team Integration using MS Team Spoke
ServiceNow to Microsoft Team using Flow Design. I thought I will give it a try to see how easy that ServiceNow can be integrated into Microsoft Team
1.Create a Team channel
add application(Incoming Webhook) to the channel
give a name
create
copy URL and keep it save place
2.ServiceNow(Paris)
Activate Plugin-IntegrationHub Starter Spokes
2.Flow Designer-create new flow-->Add name and leave as global App
1. Add Tigger
Tigger=updated
Table=Incident
Condition=Assignment Group Changes to xyz
Run tigger=Once
2.Add Action:
MS Team
Post Incident Details
Webhook= URL from Ms team Webhook
Incident=Tigger=>Incident Record
Title=Trigger-?Incident Record->Short Description
Additional Message->Tigger->Incident Record->Description
3.Save and Activate
Thanks and Regards,
Deepshikha Pandey
https://www.servicenow.com/community/developer-articles/servicenow-microsoft-team-integration-using-ms-team-spoke/ta-p/2306589