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ServiceNow Integration (Virtual Agents) with Teams & Ticket Creation/Updating from Teams

Import · Apr 03, 2021 · article

Three ServiceNow / Microsoft Teams Integration Approaches ( Teams Integration ) Demo 1: https://lnkd.in/gAMSnXN - Integrating ServiceNow to Microsoft Teams - Create / Update tickets using Microsoft Teams with Virtual Agents Demo 2: https://lnkd.in/gVEdnfF -Integration to allow Opening Teams Communication for The Ticket Requester (Caller) using UI Action --Integration to allow Opening Teams Communication for The Ticket Requester (Caller) using UI Marcos Demo 3: https://lnkd.in/gw6QMY3 -Using Integrationhub Teams Spoke and Webhook URL to connect to Teams Channel using Flow Designer

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https://www.servicenow.com/community/now-platform-blog/servicenow-integration-virtual-agents-with-teams-ticket-creation/ba-p/2332909