logo

NJP

Agent Client Collector: A unified agent for all your Now Solutions

Import · Apr 14, 2021 · article

Let’s dig deeper into Agent Client Collector capabilities overall:

1. Policy-driven monitoring - Agent Client Collector monitors applications endpoints. Agent Client Collector for Monitoring will reduce dependency on 3rd party monitoring tools to optimize costs and reduce infrastructure and tool sprawl.

image

2. Push-based credential-less Discovery -Discover IT resources including custom applications without needing credentials or firewall exceptions and remove your data-center blind spots. Easily extend ITOM Discovery to previously undiscoverable hosts and endpoints.

3. Lower your software usage and licensing costs - Collect software and hardware inventory data, usage, know when assets were last accessed, and reclaiming lost/unused licenses. Software metering is included out of the box.

image

4. Simplify management of remote computers - using queries and commands with ACC Flow Designer Spoke such as osquery to automate and utilize their agents for workflows. Sample workflows are included for getting started. Using ACC Spoke you can drive cross function workflows with ease. This video can show how the Spoke can be used to increase business outcomes.

image

5. Enhance incident response with automated playbooks – ACC provides Live Asset View, to see live streaming data of the Configuration Items (CI). Agents can use the live CI data to understand metrics such as memory usage, running processes, CPU usage and others, and respond to incidents faster. With integrated Playbooks, IT teams can take remediation actions in an automated way.

image

Agent Client Collector will be available on April 15 for General Availability. For more information check our Agent Client Collector datasheet and our overview demo on ACC’s key capabilities.

Labels:

View original source

https://www.servicenow.com/community/in-other-news/agent-client-collector-a-unified-agent-for-all-your-now/ba-p/2267921