As I promised I have answered the top 10 #ServiceNow questions in this episode 1 of ServiceNow questions and answers Feel free to send your questions to #ServiceNowStar Mohammed Kemal at [email protected] What are discovery and Service Mapping in ServiceNow? What is ServiceNow? What are ServiceNow releases and patches? What are the benefits/risks between Configuration and Customization? What is the CMDB in ServiceNow? How to make a change to the ServiceNow forms? What are the benefits between Scoped app Vs Global app? How to decide before creating scoped and global apps? : : Don't forget to Click helpful and bookmark the link to refer to it next time! make sure you subscribe to the #YouTube channel to get notifications sent to you when we go live!! Thank You!