If you're new to our Knowledge Manager User Group, you are in the right place!

Past slide decks

*Due to Zoom limitations, recordings that we have are only stored for 60 days-180 days. If you are new to the group and would like to catch up on what you've missed, we have the most recent one available, and ones prior to that that I can share via Sharepoint. Email me @Jaime[email protected] to get access to anything from May 2021 - current.

Searching for answers?

Before you post to ask a question, make sure you search on Community - it may have been already answered. Here are some other places you might find an answer:

• NowSupport
• YouTube - NowSupport
• YouTube - ServiceNow Developer Program

Information you may find useful

Other offerings

From time to time we may do "in between" sessions, where we focus on something specific that we heard a lot of people may want to hear about.

We recently completed one recently around Performance Analytics and how to build your own in NowSupport - if you missed it and would like to listen, please comment on this post or email [email protected].

Invites for upcoming sessions

A couple weeks prior to our sessions, they will be posted here in the group, (you can either find the date/time for upcoming events, with the Zoom link - these will show up as a "Save the Date" events) or email [email protected] and I can add you to the invite list. At this time, we are only using the list to send out the calendar invites, so you won't be getting spammed with emails.