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CIS-ITSM Simulator Task 20 Change Models

Import · Dec 12, 2021 · article

The Change Registration model should have the following states: Scheduled, Review, Closed, and Canceled. The initial state for the Change Registration model should be Scheduled.

1. Update the Change Registration model record to include all of the required states.

2. Add a model state transition to allow change requests following this model to move from Scheduled to Review, Closed, and Canceled.

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https://www.servicenow.com/community/itsm-articles/cis-itsm-simulator-task-20-change-models/ta-p/2308394