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ITOM: Cloud Accelerate || Knowledge & Troubleshooting Resources

New article articles in ServiceNow Community · Apr 17, 2025 · article

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Table of Contents
What is Cloud Accelerate? Trainings & Courses Articles & Blog Posts Videos & Podcasts Troubleshooting

My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.

For this reason, I have decided to handle such topics in individual community articles like this one instead.

What is Cloud Accelerate?

ServiceNow Cloud Accelerate is a product suite designed to streamline and expedite cloud adoption by automating workflows for cloud service delivery and ensuring continuous governance. It aims to help organizations manage various phases of their cloud transformation journey, from planning migrations to daily operations.

It serves as the successor to ITOM Governance/ITOM Optimization offerings, with the ITOM Governance SKU rebranded as ITOM Cloud Accelerate while maintaining the same product code.

Included Components:

  • Cloud Services Catalog (CSC): This automates cloud service delivery and manages cloud resources efficiently.
  • Cloud Configuration Governance (CCG): This solution automates policy compliance for cloud resources.
  • Cloud Migration Assessment (CMA): Streamlines Cloud Migration plans for a more efficient process.
  • Cloud Action Library (CAL): Manages cloud resources effectively through ad-hoc action workflows.

Exclusions:

  • Cloud Cost Management: ITOM Cloud Accelerate does not include Cloud billing capabilities. Organizations need to address cloud billing separately by purchasing Cloud Cost Management.

Product Information

Entry point to the official product information pages

Product Documentation

Entry point to the official product documentation

Data Sheet

Summarized overview in one PDF file.

Speed up your cloud transformation with ServiceNow Cloud Accelerate

White Paper

What is cloud management?

More detailed explanations

Trainings & Courses

Cloud Accelerate Bootcamp On Demand

Articles & Blog Posts

2024-10-17 by @Murali Reddy1

Cloud Account Management (CAM)

This document is specifically designed for IT architects, security professionals and product owners, offering in-depth technical insights to help them understand the product's capabilities and implementation process. It covers best practices, configuration steps, and security protocols, enabling professionals to efficiently deploy and manage CAM while ensuring compliance with organizational and industry standards.

2024-10-17 by @diwakar-grandhi

Cloud Account Management - PACE Integration - Automate workflows

During a cloud account request processing, we have multiple manual steps where the request will wait for a human response to proceed forward. This can cause some delays even if the request is simple. We can improve this by having a certain set of rules based on which the requisite inputs are provided in the background and the request moves forward automatically. Let's walk through the steps that occur in a request processing to understand where we can make use of the automation

Videos & Podcasts

2024-01-18 by ServiceNow Community

How to seamlessly manage your Cloud Accounts with SN CAM

Welcome to the January 2024 edition of the ITOM Visibility and Cloud Accelerate webinar series! In this webinar, you will learn how to seamlessly manage your Cloud Accounts with the Innovation Lab release of ServiceNow Cloud Account Management.

2024-07-12 by ServiceNow Community

Enabling Cloud Self-Service with Cost Controls

Join this live webinar to learn how to unleash the power of Cloud with Self-Service, Governance, and Cost Controls, with our Scale Cloud Solutions!

2025-04-14 by ServiceNow Community

What's New in ITOM Visibility and Cloud Accelerate

Join this session to learn about what is new for IT Operations Management Visibility & Cloud Accelerate for the Q1 store release!

2025-04-16 by ServiceNow Community

Automate Cloud Compliance with Cloud Account Management

In this session, you will learn how the upcoming Cloud Account Management (CAM) and Cloud Workspace solutions will help you save time gathering cloud compliance data, while enforcing cloud governance with automated workflows. During the session, you'll be able to ask our experts questions and participate in the live Q&A.

Troubleshooting

Known Error Portal

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Selected Articles

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