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CPQ Integration Patterns with TSM/OMT - Best Practice

Import · Jan 18, 2022 · article

This video and presentation takes you through some best practices defining the integration of Configure Price Quote (CPQ) applications with ServiceNOW TSM/OMT. This is a repeatable pattern that we are supporting in many of our deployments. We utilize the TMF APIs to take us through the use cases of defining catalog specifications, managing the sales cycle, submitting an order and case management.

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https://www.servicenow.com/community/telecom-articles/cpq-integration-patterns-with-tsm-omt-best-practice/ta-p/2324459