hi everyone this is the third video in the series of dialog flow and in the previous two sessions we discussed about agents and intents and in this session of google's developer flow we will discuss about similar and a very very useful feature called small talk so whenever we talk about chat bots about building a chat bot we have that user experience in mind that our chatbot should be as friendly as possible and there are certain basic nuances of the conversation that our bot should understand and to code that around if you plan to build all those nuances of the conversation uh in terms of the programming languages that we use if you plan to code it around it will take a lot of time and it becomes a very huge project so in that case we have google's dialog flows uh small talk feature available which helps us to understand those basic nuances of the conversation and it also comes out of the box with some predefined responses so let's see how it is and how it works and how it recognizes the basic human conversation ethics for example if i say something which is not already part of my default intent and not and should not be included in my fallback intent let's say i'm going to say how are you okay let me first enable this and it is automatically saved and i'm going to ask same question again so i get a default sponsor written and which is not written by my welcome intent and not also returned by my fallback intent it isn't actually written by my small talk and that can also be verified in the action like small talk dot greetings not how are you and let's say instead of asking how are you i say something like i'm having a bad day today then again the small talk triggers and it starts asking me about what went wrong and something like that so it basically is trying to understand the basic uh conversations which humans have and how to respond them with including them with emotions and so on so this is how we can also leverage the small talk feature that is available with google's dialogflow and we can also try a couple of other like for example i copy today excellent that's what i like to see so this is how the google dialog flows my small talk feature works and we don't have to configure it specifically but it will just try to understand the basic uh conversation nuances and based on that the responses will be triggered so thank you so much for watching