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1. ServiceNow acquired two privately-held companies for approximately $25 million in cash during the three months ended June 30, 2018.

Parlo, Inc.

- ServiceNow, Inc. announced financial results for the three months ended March 31, 2018, via a press release dated April 25, 2018.
- Dennis M. Woodside was appointed as a Class II director and member of the Leadership Development and Compensation Committee on April 23, 2018.
- Frank Slootman announced his intent to retire from the Board and Chairman role, with Frederic B. Luddy appointed as Chairman effective prior to the 2018 Annual Meeting.

VendorHawk, Inc.

1. ServiceNow, Inc. acquired SkyGiraffe Ltd. for $32.3 million on October 31, 2017, to enhance its mobile capabilities.
2. ServiceNow, Inc. acquired DxContinuum, Inc. for $15.0 million on January 20, 2017, to improve its predictive capabilities.

- On January 31, 2018, ServiceNow, Inc. released a press statement detailing its financial results for Q4 and full-year ending December 31, 2017.

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1. **Acquisition of DxContinuum by ServiceNow, Inc.**
- On January 20, 2017, ServiceNow, Inc. acquired all issued and outstanding common shares of DxContinuum, Inc. for approximately $15.0 million in cash to enhance predictive capabilities.

2. **Other 2017 Acquisitions by ServiceNow, Inc.**
- During the nine months ended September 30, 2017, ServiceNow also acquired Qlue, Inc. and Digital Telepathy, Inc. for approximately $11.6 million in cash, aiming to bolster its service offerings and market presence.

3. **Issuance of Convertible Senior Notes by ServiceNow, Inc.**
- In the second quarter of 2017, ServiceNow issued $782.5 million of 0% convertible senior notes due June 1, 2022, intending to use approximately $575.0 million to repay the 2018 Notes.

SkyGiraffe Ltd. to enhance its mobile capabilities.

- On October 25, 2017, ServiceNow, Inc. announced their financial results for the quarter ending September 30, 2017, via a press release.
- On October 24, 2017, ServiceNow's Board of Directors amended the company's Bylaws to include proxy access for stockholders under specific conditions.

Digital Telepathy, Inc. for approximately $11.6 million

- On August 31, 2017, Charles Giancarlo resigned from the Board of Directors of ServiceNow, Inc. due to his appointment as Chief Executive Officer of Pure Storage, Inc. This resignation was not due to any disagreements with the company.

1. ServiceNow acquired DxContinuum, Inc. for approximately $15 million in cash to enhance its predictive capabilities in January 2017.
2. ServiceNow acquired Qlue, Inc. for approximately $6.6 million in cash in May 2017.
3. ServiceNow issued $782.5 million of 0% convertible senior notes due 2022 in May and June 2017.
4. ServiceNow repurchased 540,806 shares of its own stock for approximately $55 million in May 2017.
5. ServiceNow entered into convertible note hedge and warrant transactions related to its newly issued 2022 notes for offsetting potential dilution upon conversion.

1. ServiceNow, Inc. issued a press release on July 26, 2017, announcing its financial results for the three months ended June 30, 2017.

- On June 22, 2017, ServiceNow, Inc. issued an additional $32.5 million in aggregate principal amount of 0% Convertible Senior Notes due 2022 to several purchasers in a private placement.
- ServiceNow, Inc. entered into additional convertible note hedge transactions covering approximately 0.24 million shares of common stock, with options exercisable upon conversion of the new Notes.
- The company initiated additional warrant transactions allowing the purchase of up to 0.24 million shares of common stock at a strike price of $203.40 per share, which could have a dilutive effect on earnings per share if exercised.

1. On June 13, 2017, ServiceNow, Inc. held its 2017 Annual Meeting of Stockholders, during which John J. Donahoe, Charles H. Giancarlo, and Anita M. Sands were elected as Class II directors for a term ending at the 2020 Annual Meeting.
2. Shareholders voted in favor of the advisory resolution to approve executive compensation.
3. The appointment of PricewaterhouseCoopers LLP as the independent registered public accounting firm for the fiscal year ending December 31, 2017, was ratified by the stockholders.

- On June 6, 2017, ServiceNow, Inc. entered into Amendment No. 2 to the Employment Agreement with David L. Schneider, extending his term as Chief Revenue Officer by an additional three years.

1. ServiceNow, Inc. entered into a Purchase Agreement on May 23, 2017, to sell $750 million of 0% Convertible Senior Notes due 2022 in a private placement.

2. The net proceeds from the Notes are approximately $740.1 million, with plans to use $575 million to repay or repurchase existing 0% convertible senior notes due November 1, 2018.

3. ServiceNow allocated $70.9 million from the proceeds to cover the cost of convertible note hedge transactions designed to minimize potential stock dilution.

4. ServiceNow initiated warrant transactions to sell warrants to acquire approximately 5.57 million shares of common stock at a strike price of $203.40 per share.

5. The Notes are unsecured, unsubordinated obligations, set to mature on June 1, 2022, with specific terms and conditions outlined in an Indenture agreement with Wells Fargo Bank.

- On May 23, 2017, ServiceNow, Inc. announced the pricing of $750 million aggregate principal amount of 0% Convertible Senior Notes due 2022, with an option for an additional $112.5 million for over-allotments.

- On May 22, 2017, ServiceNow, Inc. announced its proposal to offer $750 million in convertible senior notes due in 2022, with an additional option for purchasers to acquire up to $112.5 million to cover over-allotments.

Qlue, Inc. for AI powered Virtual Agents

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1. ServiceNow acquired DxContinuum, Inc. on January 20, 2017, for approximately $15.0 million to enhance the predictive capabilities of their solutions.
2. In 2016, ServiceNow acquired BrightPoint Security, Inc. for approximately $19.6 million to expand their Security Operations solutions.
3. ServiceNow acquired ITapp Inc. on April 8, 2016, for approximately $14.5 million to expand their IT Operations Management solutions.
4. ServiceNow entered into settlement agreements with Hewlett Packard Enterprise and BMC Software, Inc., resulting in an aggregate charge of $270.0 million in Q1 2016.

- On April 26, 2017, ServiceNow, Inc. announced its financial results for the three months ended March 31, 2017, through a press release attached as Exhibit 99.1.

- On March 29, 2017, ServiceNow, Inc. expanded its Board of Directors from ten to eleven members and appointed John J. Donahoe as a Class II director, effective April 3, 2017.

1. On April 8, 2016, ServiceNow, Inc. completed the acquisition of ITapp Inc. for approximately $14.5 million to expand its IT Operations Management solutions.

2. On June 3, 2016, ServiceNow acquired BrightPoint Security, Inc. for approximately $19.6 million to enhance its security operations solutions.

3. On January 20, 2017, ServiceNow acquired DxContinuum, Inc. for approximately $15.0 million to improve predictive capabilities in its solutions.

4. ServiceNow recorded a one-time charge of $270.0 million for legal settlements due to resolving patent infringement disputes with Hewlett-Packard and BMC Software in 2016.

1. Frank Slootman announced his resignation as President and CEO of ServiceNow, Inc., effective April 3, 2017, but will remain as Chairman of the Board.

2. John J. Donahoe was appointed as the new President and CEO of ServiceNow, Inc., effective April 3, 2017, and expects to join the Board of Directors.

3. John J. Donahoe signed an Employment Agreement with ServiceNow that includes a $625,000 annual base salary and various equity awards contingent on his continued employment and market performance.

4. The Employment Agreement includes provisions for cash severance and equity acceleration in the event of termination without cause or constructive termination, particularly in a Change in Control scenario.

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The document does not contain any information related to acquisitions or mergers.

DxContinuum, Inc. to improve its predictive capabilities.

- On December 12, 2016, Daniel R. McGee stepped down as Chief Operating Officer of ServiceNow, Inc, while continuing to assist with transition matters until February 2017.

- Chirantan "CJ" Desai was appointed as Chief Product Officer for ServiceNow, Inc., effective December 12, 2016, with a compensation package including a $450,000 annual salary, a performance-based cash bonus, and stock options.

1. On June 3, 2016, ServiceNow acquired BrightPoint Security, Inc. for approximately $19.6 million in cash to enhance its security operations solutions.
2. On April 8, 2016, ServiceNow acquired ITapp Inc. for approximately $14.5 million in cash to expand its IT operations management solutions.

Legal settlements with HP and BMC

- Paul Barber resigned from his role as Chairman and a member of the Board of Directors of ServiceNow, Inc. on October 24, 2016.
- Frank Slootman was appointed as the new Chairman of the Board at ServiceNow, Inc. on October 25, 2016.
- Charles Giancarlo was designated as Lead Independent Director of ServiceNow, Inc. effective October 25, 2016.
- The Board of Directors at ServiceNow, Inc. expanded from nine to ten members and appointed Jonathan Chadwick and Paul Chamberlain as new directors.

1. ServiceNow, Inc. completed the acquisition of BrightPoint Security, Inc. on June 3, 2016, for approximately $19.6 million to expand security operations solutions.
2. ServiceNow, Inc. acquired ITapp Inc. on April 8, 2016, for approximately $14.5 million to enhance IT operations management solutions.
3. ServiceNow recorded charges for aggregate legal settlements totaling $270.0 million in relation to lawsuits with Hewlett Packard Enterprise Company and BMC Software, Inc., which have been resolved with confidential settlement agreements.

1. On July 25, 2016, Frederic Luddy notified ServiceNow, Inc. of his intention to retire as Chief Product Officer before the end of 2016, but he will continue to serve on the Board of Directors and in an advisory role.

1. On June 8, 2016, ServiceNow, Inc. held its 2016 Annual Meeting of Stockholders, where three Class I directors, including Paul V. Barber, Ronald EF Codd, and Frank Slootman, were elected for a three-year term.
2. ServiceNow's stockholders expressed approval for the executive compensation outlined in the proxy statement.
3. PricewaterhouseCoopers LLP was ratified as the independent registered public accounting firm for ServiceNow for the fiscal year ending December 31, 2016.

BrightPoint Security, Inc to expand security operations solutions.

1. In April 2016, ServiceNow, Inc. acquired ITapp in an all-cash transaction for approximately $15 million to expand its cloud management solution offering.

2. On March 4, 2016, ServiceNow entered a confidential settlement agreement with Hewlett Packard Enterprise Company (HPE) resolving a patent infringement lawsuit, resulting in a legal settlement charge. The lawsuit was dismissed on March 9, 2016.

3. ServiceNow settled all patent infringement lawsuits with BMC Software, Inc. on April 8, 2016, resulting in the dismissal of lawsuits in the U.S. and Germany. The resolution incurred a significant legal settlement charge accounted for in the reported quarter.

- On April 20, 2016, ServiceNow, Inc. announced its financial results for the first quarter ending March 31, 2016, via a press release.

- On April 8, 2016, ServiceNow, Inc. entered into a confidential settlement agreement with BMC Software, Inc. to resolve all patent-related litigation, including a mutual release of past claims and a covenant not to sue for patent infringement for a specified term.
- Previously on March 9, 2016, ServiceNow, Inc. had entered into a similar settlement agreement with Hewlett Packard Enterprise (HPE) to resolve all patent-related litigation.
- ServiceNow, Inc. incurred total aggregate charges of $270 million for litigation settlement expenses in the quarter ended March 31, 2016, covering all financial obligations under the settlements with both BMC and HPE.

ITapp to expand its cloud management solution offering.

- On March 7, 2016, ServiceNow, Inc. and BMC Software, Inc. filed a joint motion with the U.S. District Court for the Eastern District of Texas indicating a settlement in principle, requesting a 30-day stay to finalize the agreement and submit dismissal papers.

1. ServiceNow acquired Neebula Systems Ltd. for approximately $100 million in July 2014 to expand its IT Operations Management solutions.
2. ServiceNow issued 0% convertible senior notes due in 2018 with an aggregate principal amount of $575 million in November 2013.
3. ServiceNow completed the acquisition of Mirror42 Holding B.V. for $13.3 million in July 2013, integrating their cloud-based performance analytics with ServiceNow's offerings.

- On January 27, 2016, ServiceNow, Inc. issued a press release announcing its financial results for Q4 and the full year ending December 31, 2015.

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