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Security Support Common

Security Support Common

by Service-now.com

Enables core functionality used by Security Operations applications.

0 installs 0 reviews v30.7.1 Scoped Application Free-ish (consumes 116 tables) 116 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-10-27 (0 installs)
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Date Install Count Change
2026-10-27 0 -
182 days of no change
2026-04-27 1,509 -1,509
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2026-04-20 1,508 +1
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2026-03-25 1,507 +1
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2026-03-01 1,506 +1
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2026-01-29 1,504 +1
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2026-01-15 1,503 +1
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2025-12-23 1,502 +1
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2025-12-19 1,501 +1
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2025-12-07 1,500 +1
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2025-12-04 1,496 +4
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1 days of no change
2025-12-01 1,484 +6
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1 days of no change
2025-11-07 1,401 +3
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1 days of no change
2025-10-10 1,277 +3
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1 days of no change
2025-09-26 1,229 +2
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1 days of no change
2025-08-30 1,125 +1
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1 days of no change
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1 days of no change
2025-08-01 1,002 +1
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2025-07-20 939 +5
1 days of no change
2025-07-18 936 +3
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1 days of no change
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1 days of no change
2025-04-19 433 +2
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2025-04-15 411 +1
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2025-04-13 406 +2
1 days of no change
2025-04-11 403 +3
2025-04-10 395 +8
1 days of no change
2025-04-08 377 +18
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1 days of no change
2025-03-31 313 +18
2025-03-30 310 +3
1 days of no change
2025-03-28 307 +3
2025-03-27 297 +10
2025-03-26 288 +9
1 days of no change
2025-03-24 273 +15
2025-03-23 269 +4
1 days of no change
2025-03-21 266 +3
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2025-03-18 241 +25
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2025-03-16 222 +19
2025-03-15 221 +1
1 days of no change
2025-03-13 212 +9
2025-03-12 200 +12
2025-03-11 193 +7
1 days of no change
2025-03-09 178 +15
1 days of no change
2025-03-07 175 +3
2025-03-06 171 +4
2025-03-05 165 +6
1 days of no change
2025-03-03 152 +13
2025-03-02 145 +7
1 days of no change
2025-02-28 139 +6
2025-02-27 121 +18
2025-02-26 112 +9
2025-02-25 97 +15
2025-02-24 79 +18
2025-02-23 67 +12
2025-02-22 66 +1
2025-02-21 60 +6
2025-02-20 49 +11
2025-02-19 39 +10

About

Security Operations Common provides the shared foundational services, background job processing, and infrastructure that power the Vulnerability Response suite of applications. It handles core state management, item processing pipelines, and cross-application utilities to ensure reliable and scalable vulnerability operations.

Key Features

Dependency for Vulnerability Response and Security Incident Response applications.
- Background Job State Rolldown — Ensures that state changes on Remediation Tasks are reliably propagated to all associated Vulnerable Items, even when the item count is large, using scalable background job processing.
- Scalable Item Processing Pipeline — Handles large volumes of vulnerable items through paginated processing with configurable thresholds, preventing timeouts and ensuring data consistency.
- SBOM Ingestion Processing — Supports parallel ingestion and processing of Software Bill of Materials (SBOM) data for improved performance at scale.
- Cross-application Shared Services — Provides common utilities and infrastructure shared across Vulnerability Response, Configuration Compliance, and related security applications.

Version History (23)
v30.7.1 2026-10-08 16:51:47
Fixed Resolved the null pointer error for EmailUserReportedPhishing. Resolved the issue where the Approver Level Groups field defaulted to the Fal...
v30.6.5 2026-09-10 19:31:30
Fixed Fixed an issue where retired configuration items (CIs) could be incorrectly associated with Security Incidents created from SIEM data ingest...
v30.5.7 2026-09-10 20:22:30
Fixed: Security fix.
v30.5.5 2026-08-07 19:20:41
Fixed: Security tags are now correctly applied to Security Incident Response records when hierarchical conditions are used in filter groups URLs a...
v30.5.1 2026-07-09 17:41:17
New: Added parallel processing for Software Bill of Materials (SBOM) ingestion jobs, improving throughput for large-scale data processing Fixed: ...
v30.4.3 2026-07-02 16:10:41
Changed: Fixed a last-in-first-out LIFO bug where newer jobs were processed before older ones. Added age-based priority escalation to prevent star...
v30.4.2 2026-06-23 16:19:37
Fixed: Improved risk framework calculations to accurately account for compensating controls that reduce or increase risk exposure.
v30.4.1 2026-06-16 16:40:10
New Added new granular roles and access controls to improve access management and maintain consistent permissions across integrated modules....
v30.3.3 2026-04-09 15:31:25
New: Background job configurations now include a priority field that controls the order in which jobs are processed. When multiple jobs share the ...
v30.2.3 2026-01-20 14:58:24
Fixed: Minor enhancements  

+ 13 more versions

ID: f38c97005301120034c69816a11c081d · Published: Oct 2026 · Updated: Oct 27, 2026