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GRC Personal Data Rights

GRC Personal Data Rights

by Service-now.com

Personal Data Rights - Effortlessly handle and fulfill consumer rights requests and data subject access requests (DSARs).

0 installs 0 reviews v22.5.1 Scoped Application Free-ish (consumes 6 tables) 6 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 9 -9
86 days of no change
2026-01-30 10 -1
86 days of no change
2025-11-04 9 +1
7 days of no change
2025-10-27 8 +1
41 days of no change
2025-09-15 7 +1
41 days of no change
2025-08-04 6 +1
26 days of no change
2025-07-08 5 +1
69 days of no change
2025-04-29 4 +1

About

The Personal Data Rights (PDR) application enables individuals associated with an organization to exercise their personal data rights, while assisting the privacy team in monitoring, overseeing, and promptly resolving incoming data rights requests within the SLAs specified by global privacy laws.

Additionally, the privacy team has the capability to delegate tasks to different data administrators for the timely fulfillment of individual requests within the defined SLAs.

Key Features

PDR request intake

- Intake form for submitting PDR requests
- Multiple intake sources: Manual, API, and inbound email
- Configurable workflows for PDR requests and action tasks to collect and process Data Subject Access Requests (DSARs)
- Automated notifications for PDR requests and action tasks

PDR Workspace

- Dedicated workspace to manage PDR requests
- Operational reports and dashboards to track request status and performance metrics

Version History (10)
v22.5.1 2026-08-07 20:38:40
Changed As part of MRA Security Enhancements, strengthened authorization validation in Multiple Record Association (MRA) workflows to ensure cons...
v22.3.4 2026-06-16 16:26:01
New Configure the Personal Data Rights (PDR) external-facing form to map jurisdictions to data subject types and request types, and control wheth...
v22.0.7 2026-08-07 19:33:54
Changed As part of MRA Security Enhancements, strengthened authorization validation in Multiple Record Association (MRA) workflows to ensure cons...
v22.0.2 2026-03-12 15:45:51
Changed: Fixed demo data changes for control objective workflow. Fixed: Fixed security issues.
v21.1.3 2025-12-11 12:49:34
New Added the ability to create personal data rights requests using a public form. This feature includes: The capability for users to submit ...
v21.0.1 2025-07-31 15:50:35
Fixed Fixed issues related to access permissions. Corrected spelling issues across the product.
v20.2.0 2025-06-06 02:11:15
Fixed Enhanced security by creating Query range ACLs across multiple tables.
v20.1.1 2025-05-01 18:50:59
Fixed Fixed the accessibility and security issues on PDR application.
v20.0.1 2025-01-30 15:56:54
Fixed Refactored code to improve code quality and fixed other certification errors.
v19.1.1 2024-11-07 16:22:09
Fixed Enhanced workspace experience for users with low vision or those who rely on assistive technology, such as screen readers. This includes op...
ID: d864e0ba6bb071109e8e35c755c0fae2 · Published: Aug 2026 · Updated: Sep 09, 2026