Migration Utility for Service Operations Workspace
Utility to help administrators migrate from ITSM Agent Workspace to Service Operations Workspace
0 installs
0 reviews
v2.3.1
Scoped Application
Free-ish (consumes 1 tables)
1 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 70 | -70 |
| 23 days of no change | ||
| 2026-04-03 | 71 | -1 |
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| 2026-03-30 | 74 | -3 |
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| 2026-01-30 | 78 | -4 |
| 2026-01-29 | 79 | -1 |
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| 2026-01-27 | 80 | -1 |
| 2026-01-26 | 82 | -2 |
| 2026-01-25 | 84 | -2 |
| 2026-01-24 | 86 | -2 |
| 2026-01-23 | 87 | -1 |
| 2026-01-22 | 88 | -1 |
| 2 days of no change | ||
| 2026-01-19 | 90 | -2 |
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| 2026-01-13 | 92 | -2 |
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| 2026-01-11 | 93 | -1 |
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| 2026-01-06 | 94 | -1 |
| 5 days of no change | ||
| 2025-12-31 | 95 | -1 |
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| 2025-12-23 | 97 | -2 |
| 2025-12-22 | 98 | -1 |
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| 2025-12-18 | 99 | -1 |
| 2025-12-17 | 100 | -1 |
| 2025-12-16 | 102 | -2 |
| 2025-12-15 | 104 | -2 |
| 4 days of no change | ||
| 2025-12-10 | 105 | -1 |
| 7 days of no change | ||
| 2025-12-02 | 104 | +1 |
| 2025-12-01 | 102 | +2 |
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| 2025-11-18 | 101 | +1 |
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| 2025-11-12 | 100 | +1 |
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| 2025-11-07 | 97 | +3 |
| 6 days of no change | ||
| 2025-10-31 | 96 | +1 |
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| 2025-10-28 | 94 | +2 |
| 2025-10-27 | 93 | +1 |
| 2025-10-26 | 92 | +1 |
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| 2025-10-24 | 91 | +1 |
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| 2025-10-22 | 90 | +1 |
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| 2025-10-15 | 88 | +2 |
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| 2025-10-05 | 87 | +1 |
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| 2025-10-03 | 86 | +1 |
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| 2025-09-30 | 85 | +1 |
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| 2025-09-07 | 83 | +2 |
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| 2025-09-04 | 82 | +1 |
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| 2025-09-01 | 81 | +1 |
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| 2025-08-26 | 80 | +1 |
| 5 days of no change | ||
| 2025-08-20 | 79 | +1 |
| 5 days of no change | ||
| 2025-08-14 | 78 | +1 |
| 35 days of no change | ||
| 2025-07-09 | 76 | +2 |
| 1 days of no change | ||
| 2025-07-07 | 75 | +1 |
| 7 days of no change | ||
| 2025-06-29 | 74 | +1 |
| 2 days of no change | ||
| 2025-06-26 | 73 | +1 |
| 1 days of no change | ||
| 2025-06-24 | 72 | +1 |
| 2025-06-23 | 71 | +1 |
| 3 days of no change | ||
| 2025-06-19 | 70 | +1 |
| 3 days of no change | ||
| 2025-06-15 | 69 | +1 |
| 2 days of no change | ||
| 2025-06-12 | 68 | +1 |
| 23 days of no change | ||
| 2025-05-19 | 67 | +1 |
| 6 days of no change | ||
| 2025-05-12 | 66 | +1 |
| 4 days of no change | ||
| 2025-05-07 | 65 | +1 |
| 2025-05-06 | 64 | +1 |
| 1 days of no change | ||
| 2025-05-04 | 63 | +1 |
| 1 days of no change | ||
| 2025-05-02 | 62 | +1 |
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| 2025-04-26 | 61 | +1 |
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| 2025-04-23 | 60 | +1 |
| 2025-04-22 | 59 | +1 |
| 3 days of no change | ||
| 2025-04-18 | 57 | +2 |
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| 2025-04-09 | 56 | +1 |
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| 2025-03-31 | 53 | +3 |
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| 2025-03-18 | 52 | +1 |
| 6 days of no change | ||
| 2025-03-11 | 50 | +2 |
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| 2025-02-25 | 49 | +1 |
| 1 days of no change | ||
| 2025-02-23 | 48 | +1 |
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| 2025-02-18 | 47 | +1 |
| 2025-02-17 | 46 | +1 |
| 13 days of no change | ||
| 2025-02-03 | 45 | +1 |
| 6 days of no change | ||
| 2025-01-27 | 43 | +2 |
| 9 days of no change | ||
| 2025-01-17 | 41 | +2 |
| 6 days of no change | ||
| 2025-01-10 | 38 | +3 |
| 7 days of no change | ||
| 2025-01-02 | 37 | +1 |
| 63 days of no change | ||
| 2024-10-30 | 12 | +25 |
About
ITSM Agent Workspace has been deprecated, and is no longer supported by ServiceNow.
This utility allows an administrator to easily migrate common configurations and customizations made for ITSM Agent Workspace to Service Operations Workspace.
Key Features
Migrate common configuration and customizations applied in ITSM Agent Workspace to Service Operations Workspace.
The administrator can choose how to migrate:
- Partial migration - Migrate few features and return anytime to migrate the remaining features
- Complete migration - Migrate all features at once
_Note: Once a feature has been migrated, it cannot be migrated again._
Version History (2)
v2.3.1
2025-05-01 19:10:39
New
Support for migrating ITSM child task tables
Prereq action to make an update set the current update set
Ability to remove ITSM Agent Workspac...
v2.2.1
2025-01-30 16:30:22
New
Added a link to navigate to the list of basic authentication users
Added an action to refresh the list of basic authentication users
A defaul...
ID: f35616d21b614210d5fe8446624bcb92 · Published: May 2025 · Updated: Sep 09, 2026