Workplace Concierge
Improve employee collaboration with workplace insights and on-site presence visibility
0 installs
0 reviews
v1.7.11
Scoped Application
Free-ish (consumes 3 tables)
3 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 80 | -80 |
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| 2025-01-02 | 31 | +3 |
| 63 days of no change | ||
| 2024-10-30 | 23 | +8 |
About
ServiceNow® Workplace Concierge provides employees with real-time insights to optimize their on-site presence in the workplace with their co-workers, improving team collaboration and learning. By using personalized suggestions, employees are guided to the best workspace when they plan to visit the office or travel to another office.
Key Features
- Indicate in-office work days for collaborator's visibility
- Add collaborators and view their planned in-office days
- Optimize in-office days using a personalized dashboard supported with insights
- Get personalized suggestions when searching for an available workplace for today or a specific date
Version History (11)
v1.7.11
2026-07-09 17:40:29
New
None
Changed
None
Fixed
Building timezone was not returned when retrieving the presence exceptions in conversational experiences.
Rem...
v1.7.6
2026-06-16 16:32:05
New
None
Changed
None
Fixed
Workplace profiles were created while loading the presence-page, instead of when the employee saves the presenc...
v1.7.1
2026-05-05 15:04:08
New
The introduction of new API end points to support artificial intelligence platforms
Changed
None
Fixed
None
Removed
None
v1.6.11
2026-04-09 15:04:37
Increasing version number to align with the releases.
v1.6.7
2026-03-12 15:20:43
New
None
Changed
The first day of the week property is honored when setting routines.
Fixed
The title, rather than the name, was displayed ...
v1.6.0
2025-12-11 12:23:53
New
None
Changed
The option to change my in-office plan got moved below the calendar in the mobile Workplace-experience
Editing a reservation ...
v1.5.4
2025-09-10 12:26:44
New
None
Changed
None
Fixed
The presence status was not displayed on the workplace page in certain timezones
Removed
None
v1.5.1
2025-07-31 15:40:49
New
Employees can set their in-office days in the In-office preferences in the new Workplace experience on NowMobile.
Changed
None
Fix...
v1.4.2
2025-05-01 13:58:57
New
Employees can reserve a workspace (desk) using the new mobile Workplace experience. They can reserve workspaces using personalized suggestion...
v1.3.1
2025-01-30 15:30:49
New
None
Changed
None
Fixed
Improved support for translations
Removed
None
+ 1 more versions
ID: 188f430a83fdf110033ac320ceaad311 · Published: Jul 2026 · Updated: Sep 09, 2026