Customer Contracts and Entitlements
This application acts as a foundation to manage customer service contracts and entitlements.
0 installs
0 reviews
v15.1.0
Scoped Application
Free-ish (consumes 6 tables)
6 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-10-25 (0 installs)
View Install Data
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| 2026-10-25 | 0 | - |
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| 2026-04-27 | 49 | -49 |
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| 2024-10-30 | 9 | +4 |
About
The customer contracts and entitlements application provides the data model to store contracts, contract lines, and entitlements. Contracts from external systems can be imported using specifically designed APIs.
Key Features
Customer contracts and entitlements has the following features:
- Enable users to create customer contracts and entitlements.
- Import and synchronize existing contracts in external systems.
- Provide visibility into contracts and entitlements data to agents.
- Support for hierarchical products on contract lines to support complex subscriptions.
Version History (13)
v15.1.0
2026-10-08 16:43:05
New:
Contracts and Entitlements support Buyer Organization and Channel Partner, in addition to Account and Consumer. Both fields are updated i...
v15.0.1
2026-09-10 19:01:15
Fixed minor defects.
v14.3.3
2026-08-07 18:59:09
Fixed
Duplicate contract lines are not created after an order revision. The system now prevents duplicate contract line items when a revised order...
v14.3.0
2026-06-16 16:33:51
ACL related fixes
v14.2.0
2026-05-05 14:36:39
Minor Defect Fixes
v14.1.0
2026-04-09 15:15:53
Change:
Hierarchical display for Customer Contract Lines for better experience while using the contracts and initiating different actions.
v14.0.0
2026-03-12 16:28:39
New:
View ramp details for contract lines that are a part of a quantity or price ramp deal.
View the contributing contract lines to derived price ...
v13.1.0
2026-02-06 01:46:42
New
Defect fixes to read only fields in tables.
v13.0.0
2025-12-11 14:32:59
New:
Enhancements for enabling calculation of delta amount on quote and line traceability, during contract line upsells and downsells.
Capture con...
v12.0.0
2025-10-14 16:06:17
New:
Supprot to launch Advanced Configurator
+ 3 more versions
ID: 39e31bb1873b4110a1f0b995dabb3520 · Published: Oct 2026 · Updated: Oct 25, 2026