- The integration app enables seamless bi-directional workflows between ServiceNow and FM:Systems, enhancing team communication and efficiency.
- Introducing the new ' **Visual Room Picker**' feature, enabling users to conveniently access FM:Systems floorplans directly within ServiceNow. This functionality offers zoom capabilities, room data display, and easy room selection directly from the form. Furthermore, users can seamlessly explore space hierarchy data within ServiceNow, encompassing site, campus, building, and floor specifics.
- Integration Managers gain control and flexibility to integrate FM:Systems Workplace modules with ServiceNow's modules. This empowers them to efficiently manage ITSM modules and more.
- Whether using ServiceNow or FM:Systems as the front end, users experience a unified interface. This ensures secure and efficient data exchange in the background, creating a one-stop shop for user needs.

- Automate and streamline unstructured manual complex processes between your Facilities and IT departments and convert them into simple digital workflows.
- Utilize a graphical room picker on the forms in ServiceNow by viewing floor plans imported from FM:Systems.
- Quickly exchange data bi-directionally between both systems and keep the information up to date.
- Save time and costs by eliminating the swivel-chair process.
- Easily setup and manage multiple module integrations with FM:Systems.
- Ensure reliability with efficient error handling, guaranteeing both systems a seamless and error-free data exchange experience.