ScreenMeet
The intelligent remote support platform for business transformation
Install Trend
View Install Data
| Date | Install Count | Change |
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| 2026-09-09 | 0 | - |
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| 2024-10-30 | 32 | +4 |
About
**ScreenMeet for ServiceNow** – Remote support embedded in ServiceNow. Our Zero Trust Architecture reduces your security risk profile.
• Authenticate with ServiceNow permission sets - Minimize social hacking risk and ability to impersonate.
• Data stored in platform. No risk of data compromise.
• All commands require authenticated sessions to execute
The modern, embedded UI drives efficiency and delivers a better User Experience for the Fulfiller and the Emlpoyee.
• Single Pane of Glass - 1 Click embedded workflow drives usage
The AI Assist and AI Session Summary features provide the missing desktop telemetry for Agentic Outcomes
· AI Session Summary improves reporting accuracy
· Ability to fine tune for specific Use Cases across verticals and departments.
All services are authenticated via ServiceNow, run within Service Operations Workspace, CSM/FSM Configurable Workspace, Agent Workspace or Classic UI for ITSM and CSM. Session data, system info, recordings, transferred files and related data are stored "in-platform". This data can be used to facilitate escalations, insights and knowledge base entries that improve self-service.
Enable real-time experiences for employees, customers and agents all within the ServiceNow platform. All of this is now possible in-platform with ServiceNow and ScreenMeet. Learn more at ScreenMeet.com
Key Features
Create real-time experiences for customers, employees and agents all within the ServiceNow platform.
Add voice/video chat, screenshare, cobrowse and remote desktop takeover from any workflow in ServiceNow.