Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
The **AWS IoT SiteWise Integration for ServiceNow** enables seamless ingestion of anomaly data from AWS IoT SiteWise into the ServiceNow platform, enhancing operational efficiency and proactive incident management. This integration leverages AWS Lambda to transfer anomaly data from AWS IoT SiteWise to ServiceNow, where it is processed through the IH ETL system. The solution automatically generates events, alerts, and OT incidents, enabling faster response times and minimizing downtime.
By combining AWS's scalable IoT infrastructure with ServiceNow's intelligent workflow automation, this integration empowers organizations to optimize asset performance, improve service quality, and drive digital transformation.
**Key Features:**
- Automatic event creation from detected anomalies
- Real-time alert generation for immediate issue awareness
- OT incident creation to ensure prompt issue resolution
- Seamless data transfer via AWS Lambda
- Full support for ServiceNow Operational Technology and Event Management modules
This integration is designed to enhance customer service by enabling proactive actions, preventing disruptions, and fostering a more agile and resilient operational environment.
Key Features
**Key Features of IoT SiteWise Connector**
- **Automated Event Creation:** Instantly generates events in **ServiceNow** when anomalies are detected in **AWS IoT SiteWise** , enabling proactive issue resolution.
- **Real-Time Alerting:** Triggers **real-time alerts** to notify relevant teams of detected anomalies, ensuring swift response and minimizing downtime.
- **OT Incident Management:** Automatically creates **Operational Technology (OT) incidents** in **ServiceNow** , allowing structured incident tracking and resolution.
- **Seamless AWS Integration:** Uses **AWS Lambda** to transfer IoT anomaly data from **AWS IoT SiteWise** to **ServiceNow** , ensuring smooth and reliable data flow.
- **Enhanced Visibility & Monitoring:** Provides centralized monitoring of IoT anomalies within **ServiceNow** , improving operational insights and decision-making.
- **Scalability & Extensibility:** Supports scalable integration with AWS infrastructure, allowing customization and expansion based on customer needs.