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GRC: Regulatory Change Management

GRC: Regulatory Change Management

by Service-now.com

Proactively manage regulatory changes to maintain an optimal compliance posture

0 installs 0 reviews v22.5.1 Scoped Application Free-ish (consumes 16 tables) 16 tables
Developer Instance Sub-Production

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First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

The ServiceNow® Regulatory Change Management application provides a streamlined end-to-end process for managing regulatory changes. You can integrate content from various regulatory intelligence providers and constantly monitor your regulatory horizon. Use robust workflows to assess the applicability and impact of regulatory events, map them with internal GRC objects, and execute the regulatory changes. Configurable reports and dashboards with notifications and alerts increase the transparency of regulatory compliance across the organization.

Key Features

• Integrate with regulatory intelligence providers and RSS feeds (see ServiceNow Store for integrations) for horizon scanning to proactively manage changes before they are implemented.

• Easily create and manage regulatory taxonomy in ServiceNow that is agnostic of any regulatory intelligence provider. Map the taxonomy from multiple providers to an internal taxonomy.

• Perform impact assessments on regulatory events using highly configurable impact assessment methodologies and overall impact rating calculation formula.

• Implement changes that have been identified, track the implementation progress, create issues, if required, and record the changes as evidence. 

• Get an overview of your regulatory compliance program and drill into details as required using configurable reports and dashboards.

Version History (10)
v22.5.1 2026-08-07 19:36:18
Changed As part of MRA Security Enhancements, strengthened authorization validation in Multiple Record Association (MRA) workflows to ensure cons...
v22.3.2 2026-06-16 16:28:15
New Enabled Regulatory change management product support for IRM Standard customers. Implemented functional domain changes on regulatory alert re...
v22.0.5 2026-08-07 20:34:28
Changed As part of MRA Security Enhancements, strengthened authorization validation in Multiple Record Association (MRA) workflows to ensure cons...
v22.0.1 2026-03-12 15:51:42
Fixed Resolved security-related issues to improve protection and stability.
v21.1.1 2025-12-11 12:52:46
New Ability to configure recommendation template for policies. This will enable policy recommendations for given regulatory change alert. Chang...
v21.0.1 2025-07-31 15:51:25
New Multiple regulatory tasks per alert: Regulatory alerts can now include multiple regulatory tasks, allowing teams to assign responsibilities a...
v20.2.2 2025-06-06 01:28:24
Fixed Enhanced security by creating Query range ACLs across multiple tables.
v20.1.2 2025-05-01 18:48:56
New Added new impacted areas feature supporting multiple compliance & risk objects like controls, policies, control objectives, risks and so ...
v20.0.1 2025-01-30 15:47:17
New Introduced new Impact assessment feature based on smart assessment engine for a regulatory alert. Changed Unified experience to trigger bo...
v19.1.1 2024-11-07 15:54:38
Changed Incorporated new risk assessment feature changes to RCM product.  Fixed Enhanced workspace experience for users with low vision o...
ID: 23af441bdb7c10100ecb441d139619ff · Published: Aug 2026 · Updated: Sep 09, 2026