Netenrich Connect
Gateway to Resolution Intelligence - Security and Operations analytics platform
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 9 | -9 |
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| 2026-04-10 | 10 | -1 |
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| 2026-04-07 | 11 | -1 |
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| 2026-01-23 | 12 | -1 |
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| 2026-01-15 | 13 | -1 |
| 49 days of no change | ||
| 2025-11-26 | 12 | +1 |
| 180 days of no change | ||
| 2025-05-29 | 11 | +1 |
| 71 days of no change | ||
| 2025-03-18 | 10 | +1 |
About
Netenrich Connect app acts as a gateway and enables real-time collaboration between ServiceNow & Resolution Intelligence – a security and operation analytics platform.
The app enables contextual information, attribute mapping, and the ability to auto-open, update (alert severity), close incidents in ServiceNow. Users can acknowledge and respond to incidents from ServiceNow – changes are bi-directionally synced – and eliminate workflow disruptions.
Key Features
- Multi-dimensional contextual data for incident and problem tickets, change,Case, service requests and Case Management
- Notification for informational sync – incident creation,status change, priority updates, etc...
- Client level multi-tenancy support
- Off the shelf report on ticket trends and updates from RI
- Ability to define policy and control what information gets shared with RI