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Netenrich Connect

Netenrich Connect

by Netenrich Inc

Gateway to Resolution Intelligence - Security and Operations analytics platform

0 installs 0 reviews v1.2.20 Scoped Application Free-ish (consumes 18 tables) 18 tables

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 9 -9
16 days of no change
2026-04-10 10 -1
2 days of no change
2026-04-07 11 -1
73 days of no change
2026-01-23 12 -1
7 days of no change
2026-01-15 13 -1
49 days of no change
2025-11-26 12 +1
180 days of no change
2025-05-29 11 +1
71 days of no change
2025-03-18 10 +1

About

Netenrich Connect app acts as a gateway and enables real-time collaboration between ServiceNow & Resolution Intelligence – a security and operation analytics platform.  
 
The app enables contextual information, attribute mapping, and the ability to auto-open, update (alert severity), close incidents in ServiceNow. Users can acknowledge and respond to incidents from ServiceNow – changes are bi-directionally synced – and eliminate workflow disruptions.

Key Features

- Multi-dimensional contextual data for incident and problem tickets, change,Case, service requests and Case Management

- Notification for informational sync – incident creation,status change, priority updates, etc... 

- Client level multi-tenancy support 

- Off the shelf report on ticket trends and updates from RI 

- Ability to define policy and control what information gets shared with RI

Version History (2)
v1.2.20 2025-11-05 06:48:08
Release Notes Onboard & Activate integration with Netenrich Resolution Intelligence platform Ability to set up policies that govern informati...
v1.2.19 2025-04-29 07:05:05
Release Notes Onboard & Activate integration with Netenrich Resolution Intelligence platform Ability to set up policies that govern informati...
ID: 6565f2a51b15f010c76beac5624bcb1c · Published: Nov 2025 · Updated: Sep 09, 2026