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Quote Management Data Model

Quote Management Data Model

by Service-now.com

Enable your organization with the infrastructure to capture and maintain quotes.

0 installs 0 reviews v12.2.1 Scoped Application Free-ish (consumes 11 tables) 11 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

The Quote Management Data Model application provides access to the tables that store quote‑related data. These tables include quotes, quote line items, quote line characteristics, and quote pricing adjustments. When you create a quote, the data is stored in these tables.

Key Features

- New Quote Advanced Entity for Transaction Manager
- Quote-Line, Characteristics, Pricing Adjustment, Ramps relationships
- Contract-Quote & Oppty-Quote mappings on new entity
- Original Line reference field for split line tracking
- New primitives: Quote Type, Line Type, Delta prices, Renewal/Upsell amounts
- Delta price treatment field
- Child oppty line stamping on quote lines 

Version History (15)
v12.2.1 2026-08-07 19:00:37
Platform Stability & Performance – Addressed reported defects and implemented performance improvements to enhance system reliability and respo...
v12.1.0 2026-07-09 17:06:02
New Quote Advanced data entity for Transaction Manager integration Original Line reference field to track split line relationships Quote Type and ...
v12.0.2 2026-06-16 16:33:41
Integration Guided Setup Quote AI Agent Configuration AI Agent A2A Renewal pricing for ramped quote lines Context rules: rules engine enhancements...
v11.3.1 2026-08-07 19:01:04
Platform Stability & Performance – Addressed reported defects and implemented performance improvements to enhance system reliability and respo...
v11.2.3 2026-07-09 17:05:29
New Quote Advanced data entity for Transaction Manager integration Original Line reference field to track split line relationships Quote Type and ...
v11.0.2 2026-06-16 16:32:48
  Integration Guided Setup Quote AI Agent Configuration AI Agent A2A Renewal pricing for ramped quote lines Context rules: rules engine enhan...
v10.3.0 2026-05-05 14:36:17
Fixed When creating a quote with ramps applied to child lines only, quote header rollup fields were not updating to reflect the ramped values. Hea...
v10.1.3 2026-04-09 15:15:47
Ability to modify ramp segments during the amendment process Ability to support zeroing out quantities during amendments or renewals Validation to...
v10.0.0 2026-03-12 16:31:51
Delta Pricing on Quote  Supports pricing and quantity calculations during MACD activities and renewals by deriving changes from existi...
v9.0.3 2026-01-20 15:14:09
Fixed minor defects

+ 5 more versions

ID: d5457076b70131101aaebe508e11a907 · Published: Aug 2026 · Updated: Sep 09, 2026