Data quality in the ServiceNow CMDB and foundational tables is a key to proper usage of various workflows on the platform.

IntegrationHub ETL (IH-ETL) is a UI based tool that offers an easy to use interface to Extract, Transform and Load data from third-party data sources into the CMDB and foundational tables. 

IH-ETL uses Concurrent Import Sets, Robust Transform Engine (RTE), and Identification and Reconciliation Engine (IRE) to ensure:

- Efficient import of data
- Mapping of complex, hierarchical data sets to appropriate CI classes
- Support for non-CMDB tables (3.1 and Utah release)

IntegrationHub ETL (IH-ETL) is intended to be used by developers who are creating new integrations, as well as by CMDB Administrators who manage and fine-tune existing integrations. Some operation types supported in the UI require more advanced users (for example, creating a Script operation).

Feature highlights:

IH-ETL provides a wizard-style user experience that allows users to do the following:

- Import source data and integrate it into the CMDB.
- Preview third-party source data and prepare it for mapping to CMDB classes and attributes.
- Choose target classes in the CMDB to which to map source data, and add relationships among these classes.
- Preview sample integration results and schedule imports.
- Perform rollback if the results of the preview are not satisfactory.
- Map nested JSON payload quickly and easily
- Ability to Activate/Deactivate mappings to prevent a class from being populated during the integration run, while preserving all of its mapping configuration.

And now (3.1 and later) support for non-CMDB tables.