License and Permit Playbook
Simplify and modernize the delivery of licenses and permits, from application to decision.
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About
The License and Permit Playbook provides governments with a packaged solution built to simplify and modernize the delivery of licenses and permits—from intake to delivery.
It streamlines the way work flows across multiple teams and guides government workers through the steps needed to quickly and accurately evaluate applications and make determinations.
The Playbook improves constituent experiences by providing applicants with a guided experience that reduces effort and improves transparency throughout the application process.
Key Features
- Provide government workers with guidance to process applications quickly and consistently.
- Empower constituents and businesses to submit digital applications and track their status every step of the way.
- Digitally generate licenses and permits for fast, convenient delivery.
- Monitor the progress of middle-office teams using Public Sector Digital Services (PSDS) data analytics.