Investigation Framework
Streamline investigations and accelerate incident resolution
0 installs
0 reviews
v9.2.0
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 791 | -791 |
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| 2026-04-21 | 790 | +1 |
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| 2026-04-12 | 789 | +1 |
| 82 days of no change | ||
| 2026-01-19 | 788 | +1 |
| 3 days of no change | ||
| 2026-01-15 | 787 | +1 |
| 22 days of no change | ||
| 2025-12-23 | 786 | +1 |
| 2025-12-22 | 785 | +1 |
| 4 days of no change | ||
| 2025-12-17 | 784 | +1 |
| 12 days of no change | ||
| 2025-12-04 | 780 | +4 |
| 2025-12-03 | 775 | +5 |
| 2025-12-02 | 772 | +3 |
| 2025-12-01 | 771 | +1 |
| 2025-11-30 | 770 | +1 |
| 2 days of no change | ||
| 2025-11-27 | 767 | +3 |
| 2025-11-26 | 765 | +2 |
| 2025-11-25 | 764 | +1 |
| 2025-11-24 | 759 | +5 |
| 2025-11-23 | 758 | +1 |
| 2025-11-22 | 756 | +2 |
| 2025-11-21 | 752 | +4 |
| 2025-11-20 | 750 | +2 |
| 2025-11-19 | 744 | +6 |
| 2025-11-18 | 739 | +5 |
| 2025-11-17 | 736 | +3 |
| 2 days of no change | ||
| 2025-11-14 | 729 | +7 |
| 2025-11-13 | 721 | +8 |
| 2025-11-12 | 719 | +2 |
| 2025-11-11 | 716 | +3 |
| 2025-11-10 | 715 | +1 |
| 2025-11-09 | 712 | +3 |
| 2025-11-08 | 711 | +1 |
| 2025-11-07 | 703 | +8 |
| 2025-11-06 | 698 | +5 |
| 2025-11-05 | 694 | +4 |
| 2025-11-04 | 691 | +3 |
| 2025-11-03 | 689 | +2 |
| 2025-11-02 | 687 | +2 |
| 2025-11-01 | 686 | +1 |
| 2025-10-31 | 684 | +2 |
| 2025-10-30 | 676 | +8 |
| 2025-10-29 | 669 | +7 |
| 2025-10-28 | 667 | +2 |
| 2025-10-27 | 662 | +5 |
| 2025-10-26 | 660 | +2 |
| 2025-10-25 | 659 | +1 |
| 1 days of no change | ||
| 2025-10-23 | 657 | +2 |
| 2025-10-22 | 653 | +4 |
| 2025-10-21 | 650 | +3 |
| 1 days of no change | ||
| 2025-10-19 | 647 | +3 |
| 2025-10-18 | 646 | +1 |
| 2025-10-17 | 643 | +3 |
| 2025-10-16 | 640 | +3 |
| 2025-10-15 | 637 | +3 |
| 2025-10-14 | 630 | +7 |
| 2025-10-13 | 628 | +2 |
| 2025-10-12 | 624 | +4 |
| 2025-10-11 | 622 | +2 |
| 1 days of no change | ||
| 2025-10-09 | 618 | +4 |
| 1 days of no change | ||
| 2025-10-07 | 616 | +2 |
| 2025-10-06 | 612 | +4 |
| 2025-10-05 | 611 | +1 |
| 2025-10-04 | 610 | +1 |
| 2025-10-03 | 607 | +3 |
| 2025-10-02 | 606 | +1 |
| 2025-10-01 | 602 | +4 |
| 2025-09-30 | 597 | +5 |
| 2025-09-29 | 595 | +2 |
| 2025-09-28 | 594 | +1 |
| 2025-09-27 | 591 | +3 |
| 2025-09-26 | 590 | +1 |
| 2025-09-25 | 587 | +3 |
| 2025-09-24 | 586 | +1 |
| 2025-09-23 | 584 | +2 |
| 1 days of no change | ||
| 2025-09-21 | 580 | +4 |
| 2025-09-20 | 579 | +1 |
| 2025-09-19 | 578 | +1 |
| 2025-09-18 | 576 | +2 |
| 2025-09-17 | 575 | +1 |
| 2025-09-16 | 572 | +3 |
| 1 days of no change | ||
| 2025-09-14 | 570 | +2 |
| 1 days of no change | ||
| 2025-09-12 | 567 | +3 |
| 2025-09-11 | 563 | +4 |
| 2025-09-10 | 559 | +4 |
| 2025-09-09 | 555 | +4 |
| 2025-09-08 | 554 | +1 |
| 2025-09-07 | 548 | +6 |
| 1 days of no change | ||
| 2025-09-05 | 545 | +3 |
| 2025-09-04 | 542 | +3 |
| 2025-09-03 | 540 | +2 |
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| 2025-09-01 | 532 | +5 |
| 2 days of no change | ||
| 2025-08-29 | 530 | +2 |
| 2025-08-28 | 526 | +4 |
| 2025-08-27 | 524 | +2 |
| 2025-08-26 | 522 | +2 |
| 2025-08-25 | 519 | +3 |
| 2025-08-24 | 517 | +2 |
| 1 days of no change | ||
| 2025-08-22 | 515 | +2 |
| 2025-08-21 | 510 | +5 |
| 2025-08-20 | 507 | +3 |
| 2025-08-19 | 505 | +2 |
| 2 days of no change | ||
| 2025-08-16 | 504 | +1 |
| 1 days of no change | ||
| 2025-08-14 | 500 | +4 |
| 2025-08-13 | 498 | +2 |
| 2025-08-12 | 495 | +3 |
| 2025-08-11 | 494 | +1 |
| 2025-08-10 | 493 | +1 |
| 2 days of no change | ||
| 2025-08-07 | 489 | +4 |
| 2025-08-06 | 483 | +6 |
| 2025-08-05 | 481 | +2 |
| 2025-08-04 | 477 | +4 |
| 2025-08-03 | 475 | +2 |
| 2 days of no change | ||
| 2025-07-31 | 471 | +4 |
| 2025-07-30 | 469 | +2 |
| 2025-07-29 | 467 | +2 |
| 2025-07-28 | 463 | +4 |
| 2025-07-27 | 462 | +1 |
| 1 days of no change | ||
| 2025-07-25 | 461 | +1 |
| 2025-07-24 | 456 | +5 |
| 2025-07-23 | 455 | +1 |
| 2025-07-22 | 454 | +1 |
| 2025-07-21 | 452 | +2 |
| 2 days of no change | ||
| 2025-07-18 | 450 | +2 |
| 2025-07-17 | 447 | +3 |
| 2025-07-16 | 444 | +3 |
| 2025-07-15 | 441 | +3 |
| 2025-07-14 | 438 | +3 |
| 2025-07-13 | 435 | +3 |
| 1 days of no change | ||
| 2025-07-11 | 429 | +6 |
| 2025-07-10 | 426 | +3 |
| 2025-07-09 | 424 | +2 |
| 2025-07-08 | 423 | +1 |
| 2025-07-07 | 420 | +3 |
| 2025-07-06 | 419 | +1 |
| 2025-07-05 | 418 | +1 |
| 2025-07-04 | 417 | +1 |
| 2025-07-03 | 416 | +1 |
| 2025-07-02 | 413 | +3 |
| 2025-07-01 | 412 | +1 |
| 2025-06-30 | 408 | +4 |
| 2025-06-29 | 406 | +2 |
| 1 days of no change | ||
| 2025-06-27 | 403 | +3 |
| 2025-06-26 | 402 | +1 |
| 2025-06-25 | 400 | +2 |
| 2025-06-24 | 399 | +1 |
| 2025-06-23 | 391 | +8 |
| 2025-06-22 | 386 | +5 |
| 2025-06-21 | 385 | +1 |
| 1 days of no change | ||
| 2025-06-19 | 383 | +2 |
| 2025-06-18 | 381 | +2 |
| 2025-06-17 | 374 | +7 |
| 2025-06-16 | 370 | +4 |
| 2025-06-15 | 366 | +4 |
| 1 days of no change | ||
| 2025-06-13 | 365 | +1 |
| 2025-06-12 | 360 | +5 |
| 2025-06-11 | 359 | +1 |
| 2025-06-10 | 354 | +5 |
| 2025-06-09 | 353 | +1 |
| 2025-06-08 | 350 | +3 |
| 2025-06-07 | 349 | +1 |
| 2025-06-06 | 348 | +1 |
| 2025-06-05 | 343 | +5 |
| 2025-06-04 | 339 | +4 |
| 2025-06-03 | 336 | +3 |
| 2025-06-02 | 333 | +3 |
| 2025-06-01 | 329 | +4 |
| 1 days of no change | ||
| 2025-05-30 | 328 | +1 |
| 2025-05-29 | 324 | +4 |
| 2025-05-28 | 320 | +4 |
| 2025-05-27 | 317 | +3 |
| 2025-05-26 | 312 | +5 |
| 1 days of no change | ||
| 2025-05-24 | 311 | +1 |
| 2025-05-23 | 309 | +2 |
| 2025-05-22 | 305 | +4 |
| 1 days of no change | ||
| 2025-05-20 | 303 | +2 |
| 2025-05-19 | 299 | +4 |
| 2025-05-18 | 296 | +3 |
| 2025-05-17 | 293 | +3 |
| 2025-05-16 | 291 | +2 |
| 2025-05-15 | 288 | +3 |
| 2025-05-14 | 285 | +3 |
| 2025-05-13 | 283 | +2 |
| 2025-05-12 | 277 | +6 |
| 2025-05-11 | 272 | +5 |
| 2025-05-10 | 271 | +1 |
| 2025-05-09 | 269 | +2 |
| 2025-05-08 | 263 | +6 |
| 2025-05-07 | 256 | +7 |
| 2025-05-06 | 248 | +8 |
| 2025-05-05 | 239 | +9 |
| 2025-05-04 | 231 | +8 |
| 1 days of no change | ||
| 2025-05-02 | 222 | +9 |
| 2025-05-01 | 215 | +7 |
| 2025-04-30 | 211 | +4 |
| 2025-04-29 | 206 | +5 |
| 2025-04-28 | 203 | +3 |
| 1 days of no change | ||
| 2025-04-26 | 201 | +2 |
| 2025-04-25 | 198 | +3 |
| 2025-04-24 | 194 | +4 |
| 2025-04-23 | 188 | +6 |
| 2025-04-22 | 183 | +5 |
| 2025-04-21 | 180 | +3 |
| 2025-04-20 | 179 | +1 |
| 1 days of no change | ||
| 2025-04-18 | 177 | +2 |
| 2025-04-17 | 171 | +6 |
| 2025-04-16 | 169 | +2 |
| 1 days of no change | ||
| 2025-04-14 | 168 | +1 |
| 2025-04-13 | 166 | +2 |
| 1 days of no change | ||
| 2025-04-11 | 165 | +1 |
| 2025-04-10 | 160 | +5 |
| 2025-04-09 | 158 | +2 |
| 2025-04-08 | 153 | +5 |
| 2025-04-07 | 150 | +3 |
| 2025-04-06 | 147 | +3 |
| 1 days of no change | ||
| 2025-04-04 | 143 | +4 |
| 1 days of no change | ||
| 2025-04-02 | 135 | +8 |
| 1 days of no change | ||
| 2025-03-31 | 129 | +6 |
| 2025-03-30 | 123 | +6 |
| 1 days of no change | ||
| 2025-03-28 | 121 | +2 |
| 2025-03-27 | 120 | +1 |
| 2025-03-26 | 117 | +3 |
| 2025-03-25 | 114 | +3 |
| 2025-03-24 | 110 | +4 |
| 2025-03-23 | 107 | +3 |
| 4 days of no change | ||
| 2025-03-18 | 92 | +15 |
| 2025-03-17 | 89 | +3 |
| 2025-03-16 | 84 | +5 |
| 2025-03-15 | 83 | +1 |
| 2025-03-14 | 77 | +6 |
| 2025-03-13 | 74 | +3 |
| 1 days of no change | ||
| 2025-03-11 | 70 | +4 |
| 1 days of no change | ||
| 2025-03-09 | 61 | +9 |
| 2025-03-08 | 59 | +2 |
| 2025-03-07 | 57 | +2 |
| 2025-03-06 | 52 | +5 |
| 2025-03-05 | 46 | +6 |
| 2025-03-04 | 39 | +7 |
| 2025-03-03 | 37 | +2 |
| 2025-03-02 | 34 | +3 |
| 2025-03-01 | 32 | +2 |
| 2025-02-28 | 31 | +1 |
| 1 days of no change | ||
| 2025-02-26 | 23 | +8 |
| 2025-02-25 | 20 | +3 |
| 2025-02-24 | 16 | +4 |
| 2025-02-23 | 12 | +4 |
| 1 days of no change | ||
| 2025-02-21 | 10 | +2 |
| 2025-02-20 | 5 | +5 |
| 2025-02-19 | 0 | +5 |
About
With Investigation Framework, you can enhance an incident with system details and metrics from your devices and servers to streamline investigations and accelerate incident resolution. Remedial actions can also be performed from the incident. The solution integrates with Agent Client Collector as well as Microsoft Endpoint Configuration Manager (with the ability to extend and integrate with other tools). Data gathered and displayed within the investigation view includes running processes, services, CPU and memory usage, installed applications and more.
Key Features
- View metrics relevant to the incident and CI in the context of the incident for investigation
- Get latest metrics and data on-demand from within investigation
- Visibility for when the metrics exceed pre-set warning and critical threshold levels
- Support for remedial actions
- Support for Agent Client Collector and Microsoft Endpoint Configuration Manager (can be extended to integrate with other tools)
Version History (11)
v9.2.0
2026-06-16 18:30:14
Changes:
Updated plugin dependencies to ensure compatibility with the ServiceNow Australia and later releases
Minor defect fixes
v9.1.0
2026-04-09 16:39:15
- Changed
Updated plugin dependencies to ensure compatibility with ServiceNow Australia and later releases.
v9.0.0
2026-03-12 16:30:10
Updated the dependency version.
v8.6.0
2026-04-09 16:35:01
Changed:
Updated plugin dependencies to ensure compatibility with ServiceNow Zurich release.
v8.4.0
2026-01-20 15:12:40
Updated the dependency version.
v8.3.0
2026-01-08 17:01:08
Updated the dependency version.
v8.2.0
2025-12-11 15:28:19
No changes
v8.0.0
2025-07-31 16:08:32
No changes
v7.1.0
2025-05-01 12:32:36
No changes
v7.0.0
2025-01-30 14:48:48
NA
+ 1 more versions
ID: 395df4511b77c110fa7784c6cc4bcb59 · Published: Jun 2026 · Updated: Sep 09, 2026