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Conversational Integration with Slack

Conversational Integration with Slack

by Service-now.com

Interact with ServiceNow Virtual Agent and live agents from within the Slack messaging app.

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0 installs 0 reviews v6.1.4 Scoped Application Free (integration tables[3] not counted) 3 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-10-25 (0 installs)
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About

Enable end users to create and follow up on ServiceNow requests, receive notifications, and engage with Virtual Agent and live agents directly from within the Slack messaging app.

Key Features

- Enables end users to engage with Virtual Agent and live agents from within the Slack messaging app.
- Update users by sending timely notifications of requests and changes to ServiceNow data.

Version History (11)
v6.1.4 2026-10-08 16:35:32
Fixed Feedback ingestion and persistence issues on the user analysis table Show Me Everything functionality to respect the disableShowMeEverythin...
v6.1.0 2026-09-10 18:59:10
New Multi-select support Changed Synthesis response rendering  Fixed Loading indicator issues Granular feedback thumbs down issue Re...
v6.0.8 2026-08-07 21:02:57
Feedback support for Slack responses.
v6.0.7 2026-06-16 16:36:25
Fixed Defect fixes:  PRB2013415, PRB2014752, PRB2011095d Changed No other changes.
v6.0.6 2026-03-12 15:59:33
Implement Feedback api for Slack  Fixed a few defects
v6.0.5 2025-12-11 15:20:36
STRY59683224: People card support for Slack STRY61715595: Read only directive for slack STRY60973056: Support for agentic response with Slack ...
v6.0.2 2025-10-16 14:50:55
Fixed a few defects.
v6.0.0 2025-07-31 15:31:59
Enhancements: STRY59231503: Support Streaming in Slack  STRY60241282: Enhanced Security Model Adoption Zurich Directive for Slack   ...
v5.0.15 2025-05-01 12:15:45
New Changed Fixed Minor defects Removed
v5.0.13 2025-03-12 13:15:38
New Changed Fixed minor defects Removed

+ 1 more versions

Support

Link Link
ID: a2f8b3a0772110105d7b3882a9106160 · Published: Oct 2026 · Updated: Oct 25, 2026