Conversational Integration with Slack
Interact with ServiceNow Virtual Agent and live agents from within the Slack messaging app.
0 installs
0 reviews
v6.0.8
Scoped Application
Free (integration tables[3] not counted)
3 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
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| 2026-09-09 | 0 | - |
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| 63 days of no change | ||
| 2024-10-30 | 183 | +5 |
About
Enable end users to create and follow up on ServiceNow requests, receive notifications, and engage with Virtual Agent and live agents directly from within the Slack messaging app.
Key Features
- Enables end users to engage with Virtual Agent and live agents from within the Slack messaging app.
- Update users by sending timely notifications of requests and changes to ServiceNow data.
Version History (9)
v6.0.8
2026-08-07 21:02:57
Feedback support for Slack responses.
v6.0.7
2026-06-16 16:36:25
Fixed
Defect fixes: PRB2013415, PRB2014752, PRB2011095d
Changed
No other changes.
v6.0.6
2026-03-12 15:59:33
Implement Feedback api for Slack
Fixed a few defects
v6.0.5
2025-12-11 15:20:36
STRY59683224: People card support for Slack
STRY61715595: Read only directive for slack
STRY60973056: Support for agentic response with Slack ...
v6.0.2
2025-10-16 14:50:55
Fixed a few defects.
v6.0.0
2025-07-31 15:31:59
Enhancements:
STRY59231503: Support Streaming in Slack
STRY60241282: Enhanced Security Model Adoption Zurich Directive for Slack
...
v5.0.15
2025-05-01 12:15:45
New
Changed
Fixed
Minor defects
Removed
v5.0.13
2025-03-12 13:15:38
New
Changed
Fixed minor defects
Removed
v5.0.12
2025-01-30 13:51:29
New:
Synthesized Response support for Slack
Fixed:
Defect fix for Skip button issue
Added translations for the store app
ID: a2f8b3a0772110105d7b3882a9106160 · Published: Aug 2026 · Updated: Sep 09, 2026