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Portfolio Planning

Portfolio Planning

by Service-now.com

Strategic Portfolio Management - Align investments with strategy, plan smarter, and deliver faster

0 installs 0 reviews v8.17.0 Scoped Application Free-ish (consumes 7 tables) 7 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 1,570 -1,570
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2025-12-04 1,569 +1
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2025-01-30 1,186 +1
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63 days of no change
2024-10-30 1,090 +69

About

Portfolio Planning is an intuitive planning workspace to prioritize, roadmap, and track work. Portfolio Planning provides a planning workspace for traditional portfolio planning to prioritize demands and projects and enables visualizing them on the roadmap to track their progress.

Key Features

- Plan, track, and course-correct the direction of your work to deliver maximum outcomes using a single workspace
- Improve visibility into your project portfolios and keep stakeholders informed on the work being delivered
- Define your planning process using Organization or Project Portfolio lenses
- Create private or shared views for your filter and column display preferences for the Planning module

**Prioritization**

- Review the work pipeline using portfolio prioritization before you prioritize work items to build roadmaps
- Analyze the backlog for your organization from a consolidated view
- Group, sort, and stack-rank the planning item from the List view
- Visualize the alignment of work to the entities of other lens hierarchies from the Hierarchy view
- Rank the work items based on numeric and choice-type planning item attributes in descending or ascending order
- Export planning items data of the portfolio plan to Excel/CSV from the Prioritization grid
- Prioritize, roadmap and score programs (pm\_program) in a portfolio plan

**Roadmap**

- View the roadmap of your portfolio in the timeline or a Kanban layout
- Personalize the roadmap by grouping and coloring the bars to communicate the plan to various stakeholders
- Create your private or shared views for your filter and column display preferences

**Capacity Planning**

- Configure attributes to be used for capacity planning using the planning attributes
- Generate capacity for the teams and different attribute combinations
- Add high-level effort estimates on planning items to create the capacity plans
- Define the set of resources on which you want to create capacity plans
- View the capacity plan by attributes and teams along with the deficit/surplus in one view

**Financial planning**

- View rolled-up financial costs and benefits data of planning items in the Portfolio plan 'Financials' tab to integrate financial insights into your planning and improve decision-making
- Track the latest forecast, actuals and remaining estimates against the last approved budget for individual planning items and portfolio
- Ability to plan, re-forecast the planned costs, and track actual costs of labor and non-labor cost types for demands and projects
- Capture financial baselines manually or automatically through the scheduler and compare the data between baselines to analyze changes in financial costs over the project execution
- As a portfolio manager, approve budget top down or bottom up to planning items like Demands, Projects by expense type or cost type
- As a planning item owner, compare the latest costs with the approved budget in a detailed view to identify budget over

**Scenario Planning**

- Create multiple scenarios of the changes to your portfolio plan in a simulation mode to try out different combination of prioritized items and their timelines
- Define portfolio budget as the target and do cost-benefit analysis by trying out different budget combination for the work items
- Compare multiple scenarios to analyze the differences in budget, benefits and trade off decisions made between scenarios and determine the best plan
- Approve the optimal scenario to revise the states, budget and approved dates of live portfolio plan ensuring the creation of an optimal portfolio plan
- View approved scenarios in read only mode for future reference

**Collaboration**

- Collaborate with stakeholders to plan better by sharing the plan with individuals or a group and converse with them within the plan

**Free-form Roadmaps**

- Build free-form roadmaps on projects and demands
- Diagnostics for admin persona to identify and fix data discrepancies and validate prerequisite data setup to perform portfolio planning

**Dashboards**

- Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to planning and execution.

**RIDAC**

- Track Risks, Issues, Decisions, Actions, and Changes (RIDAC) for planning items from a dedicated L1 menu within the workspace.
- View and manage RIDAC items in a grid with role-based access for viewing and editing.
- Configure the L2 RIDAC menu to view all RIDAC items, project-specific RIDAC, portfolio risks, and program risks.

**Demands**

- Capture, assess, and prioritize demand requests through configurable playbooks before converting them into work items.
- Track financial estimates, costs, and benefits for demands to support informed funding and approval decisions.
- Summarize demands and identify similar using AI for faster assessment.
- Use Dashboards, with Overview, Financials, and Data Quality tabs, to monitor demand pipeline health and data quality at a glance.

 

 

Version History (13)
v8.17.0 2026-08-07 19:05:30
New: View the demand summary card on the AI Overview tab of the demand record page when the demand summarization skill is active and accessible. V...
v8.15.3 2026-07-09 17:28:58
Fixed Resolved an issue where the Create Demand modal in Portfolio Planning did not work. Resolved an issue that prevented creating a portfolio p...
v8.15.0 2026-06-16 17:14:13
New Use the Planning item lens to plan, prioritize, and roadmap work directly with planning items, without configuring organization structure, pr...
v8.14.0 2026-05-05 15:04:38
New: Added expand and collapse functionality for Portfolio Planning views. Added the Category, Type, and Description fields to the new demand for...
v8.13.0 2026-03-12 16:21:43
Demands: Unified and streamlined demand management experience with AI-powered demand Playbook, integrated with the AI Control Tower.Note: To use...
v8.11.3 2026-01-20 15:07:32
Fixed: URL fields are now clickable and support direct navigation. Quick edit functionality is restored in Level 1 list views. Approving a portfo...
v8.11.1 2025-12-11 13:57:40
Roadmaps now support admin-defined custom colour themes for better visual alignment with organisational standards. Portfolio plans shared with the...
v8.9.1 2025-09-10 12:26:32
Fixed The following issues applicable to Zurich have been fixed: Filters are not retained across tabs after refreshing the page. The page proper...
v8.9.0 2025-07-31 15:45:03
New: Financials: Ability to do financial planning on any planning item like Feature, Capabilities, etc. No dependency on integration with task tab...
v8.8.0 2025-05-01 18:51:17
New: Scenario Planning Define portfolio budget as the target, and do a cost-benefit analysis by trying out different budget combinations for the ...

+ 3 more versions

ID: 9aa0eddcc70c2010d302670f6ec260c4 · Published: Aug 2026 · Updated: Sep 09, 2026