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Portfolio Planning

Portfolio Planning

by Service-now.com

Strategic Portfolio Management - Align investments with strategy, plan smarter, and deliver faster

0 installs 0 reviews v8.19.0 Scoped Application Free-ish (consumes 7 tables) 7 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-10-24 (0 installs)
View Install Data
Date Install Count Change
2026-10-24 0 -
179 days of no change
2026-04-27 1,570 -1,570
143 days of no change
2025-12-04 1,569 +1
2025-12-03 1,568 +1
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2025-11-20 1,556 +1
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2025-11-10 1,542 +2
2025-11-09 1,541 +1
2 days of no change
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1 days of no change
2025-10-31 1,525 +1
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2025-10-29 1,517 +6
2025-10-28 1,515 +2
2025-10-27 1,513 +2
2 days of no change
2025-10-24 1,512 +1
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1 days of no change
2025-09-26 1,475 +1
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1 days of no change
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2025-08-06 1,421 +1
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2025-08-02 1,417 +1
2025-08-01 1,416 +1
2025-07-31 1,415 +1
2025-07-30 1,414 +1
2025-07-29 1,413 +1
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2025-07-15 1,398 +1
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1 days of no change
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2025-06-30 1,376 +1
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1 days of no change
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2 days of no change
2025-06-19 1,353 +1
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2025-03-29 1,264 +1
2025-03-28 1,263 +1
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1 days of no change
2025-03-07 1,229 +1
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2025-02-20 1,212 +3
2025-02-19 1,208 +4
2025-02-18 1,205 +3
2025-02-17 1,204 +1
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2025-02-13 1,202 +2
2025-02-12 1,201 +1
2025-02-11 1,198 +3
2025-02-10 1,194 +4
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2025-02-06 1,193 +1
2025-02-05 1,190 +3
2025-02-04 1,189 +1
2025-02-03 1,187 +2
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2025-01-30 1,186 +1
2025-01-29 1,185 +1
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2025-01-26 1,184 +1
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2025-01-17 1,176 +8
6 days of no change
2025-01-10 1,170 +6
7 days of no change
2025-01-02 1,159 +11
63 days of no change
2024-10-30 1,090 +69

About

Portfolio Planning is an intuitive planning workspace to prioritize, roadmap, and track work. Portfolio Planning provides a planning workspace for traditional portfolio planning to prioritize demands and projects and enables visualizing them on the roadmap to track their progress.

Key Features

- Plan, track, and course-correct the direction of your work to deliver maximum outcomes using a single workspace
- Improve visibility into your project portfolios and keep stakeholders informed on the work being delivered
- Define your planning process using Organization or Project Portfolio lenses
- Create private or shared views for your filter and column display preferences for the Planning module

**Prioritization**

- Review the work pipeline using portfolio prioritization before you prioritize work items to build roadmaps
- Analyze the backlog for your organization from a consolidated view
- Group, sort, and stack-rank the planning item from the List view
- Visualize the alignment of work to the entities of other lens hierarchies from the Hierarchy view
- Rank the work items based on numeric and choice-type planning item attributes in descending or ascending order
- Export planning items data of the portfolio plan to Excel/CSV from the Prioritization grid
- Prioritize, roadmap and score programs (pm\_program) in a portfolio plan

**Roadmap**

- View the roadmap of your portfolio in the timeline or a Kanban layout
- Personalize the roadmap by grouping and coloring the bars to communicate the plan to various stakeholders
- Create your private or shared views for your filter and column display preferences

**Capacity Planning**

- Configure attributes to be used for capacity planning using the planning attributes
- Generate capacity for the teams and different attribute combinations
- Add high-level effort estimates on planning items to create the capacity plans
- Define the set of resources on which you want to create capacity plans
- View the capacity plan by attributes and teams along with the deficit/surplus in one view

**Financial planning**

- View rolled-up financial costs and benefits data of planning items in the Portfolio plan 'Financials' tab to integrate financial insights into your planning and improve decision-making
- Track the latest forecast, actuals and remaining estimates against the last approved budget for individual planning items and portfolio
- Ability to plan, re-forecast the planned costs, and track actual costs of labor and non-labor cost types for demands and projects
- Capture financial baselines manually or automatically through the scheduler and compare the data between baselines to analyze changes in financial costs over the project execution
- As a portfolio manager, approve budget top down or bottom up to planning items like Demands, Projects by expense type or cost type
- As a planning item owner, compare the latest costs with the approved budget in a detailed view to identify budget over

**Scenario Planning**

- Create multiple scenarios of the changes to your portfolio plan in a simulation mode to try out different combination of prioritized items and their timelines
- Define portfolio budget as the target and do cost-benefit analysis by trying out different budget combination for the work items
- Compare multiple scenarios to analyze the differences in budget, benefits and trade off decisions made between scenarios and determine the best plan
- Approve the optimal scenario to revise the states, budget and approved dates of live portfolio plan ensuring the creation of an optimal portfolio plan
- View approved scenarios in read only mode for future reference

**Collaboration**

- Collaborate with stakeholders to plan better by sharing the plan with individuals or a group and converse with them within the plan

**Free-form Roadmaps**

- Build free-form roadmaps on projects and demands
- Diagnostics for admin persona to identify and fix data discrepancies and validate prerequisite data setup to perform portfolio planning

**Dashboards**

- Use dashboards to view key data and metrics, enabling you to monitor performance, track progress, and make informed decisions related to planning and execution.

**RIDAC**

- Track Risks, Issues, Decisions, Actions, and Changes (RIDAC) for planning items from a dedicated L1 menu within the workspace.
- View and manage RIDAC items in a grid with role-based access for viewing and editing.
- Configure the L2 RIDAC menu to view all RIDAC items, project-specific RIDAC, portfolio risks, and program risks.

**Demands**

- Capture, assess, and prioritize demand requests through configurable playbooks before converting them into work items.
- Track financial estimates, costs, and benefits for demands to support informed funding and approval decisions.
- Summarize demands and identify similar using AI for faster assessment.
- Use Dashboards, with Overview, Financials, and Data Quality tabs, to monitor demand pipeline health and data quality at a glance.
- Automatically create, score, and qualify demand assessments with smart assessments.
- Partition demand data by any attribute, such as department or business unit, and configure demand experiences to tailor the form view, modules, and dynamic attributes for different governance processes.

Version History (15)
v8.19.0 2026-10-08 16:55:47
New: View and manage smart assessments in Demands, including an assessments list page, assessment form, database view, role-based access, automate...
v8.18.0 2026-09-10 19:49:14
New: Added ACLs to support extended security for Enterprise-Wide Deployment partitions. Access portfolio risks, issues, decisions, actions, and ch...
v8.17.0 2026-08-07 19:05:30
New: View the demand summary card on the AI Overview tab of the demand record page when the demand summarization skill is active and accessible. V...
v8.15.3 2026-07-09 17:28:58
Fixed Resolved an issue where the Create Demand modal in Portfolio Planning did not work. Resolved an issue that prevented creating a portfolio p...
v8.15.0 2026-06-16 17:14:13
New Use the Planning item lens to plan, prioritize, and roadmap work directly with planning items, without configuring organization structure, pr...
v8.14.0 2026-05-05 15:04:38
New: Added expand and collapse functionality for Portfolio Planning views. Added the Category, Type, and Description fields to the new demand for...
v8.13.0 2026-03-12 16:21:43
Demands: Unified and streamlined demand management experience with AI-powered demand Playbook, integrated with the AI Control Tower.Note: To use...
v8.11.3 2026-01-20 15:07:32
Fixed: URL fields are now clickable and support direct navigation. Quick edit functionality is restored in Level 1 list views. Approving a portfo...
v8.11.1 2025-12-11 13:57:40
Roadmaps now support admin-defined custom colour themes for better visual alignment with organisational standards. Portfolio plans shared with the...
v8.9.1 2025-09-10 12:26:32
Fixed The following issues applicable to Zurich have been fixed: Filters are not retained across tabs after refreshing the page. The page proper...

+ 5 more versions

ID: 9aa0eddcc70c2010d302670f6ec260c4 · Published: Oct 2026 · Updated: Oct 24, 2026