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Agent Client Collector for Investigation

Agent Client Collector for Investigation

by Service-now.com

Analyze metrics and remediate issues with Agent Client Collector in the context of an incident

0 installs 0 reviews v9.2.0 Scoped Application Free-ish (consumes 1 tables) 1 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -

About

An adapter to facilitate investigations by retrieving relevant metrics and data with Agent Client Collector and viewing in the context of the incident. You can enhance an incident with system details and metrics from your devices and servers to streamline investigations and accelerate the incident resolution. Includes support for remedial action playbooks.

Key Features

- View the metrics relevant to the incident and CI in the context of the incident for Investigation
- Get latest metrics and data on-demand from within investigation
- Visibility for when metrics exceed pre-set warning and critical threshold levels
- Includes support for remedial action playbooks
- Link into DEX console while investigating a CI (requires separate DEX entitlement)

Version History (11)
v9.2.0 2026-06-16 18:19:08
Changes:   Updated plugin dependencies to ensure compatibility with the ServiceNow Australia and later releases Minor defect fixes
v9.1.0 2026-04-09 16:39:10
- Changed  Updated plugin dependencies to ensure compatibility with ServiceNow Australia and later releases.
v9.0.0 2026-03-12 16:34:46
Updated the dependency version.
v8.6.0 2026-04-09 16:32:59
Changed: Updated plugin dependencies to ensure compatibility with ServiceNow Zurich release.
v8.4.0 2026-01-20 15:10:56
Updated the dependency version.
v8.3.0 2026-01-08 17:00:52
Updated the dependency version.
v8.2.0 2025-12-11 15:37:49
No changes
v8.0.0 2025-07-31 16:09:15
No changes
v7.1.0 2025-05-01 12:30:58
No changes
v7.0.0 2025-01-30 14:55:47
NA

+ 1 more versions

ID: 231f50a2b7320110b288bc16de11a994 · Published: Jun 2026 · Updated: Sep 09, 2026