Performance Analytics Content Pack for Public Sector Digital Services
Performance measurement dashboards including KPIs and benchmarks
0 installs
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v2.0.3
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
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| 2026-09-09 | 0 | - |
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| 2025-04-24 | 7 | +1 |
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| 2025-02-20 | 6 | +1 |
About
Performance Analytics Content Pack for Public Sector Digital Services provides KPIs and benchmarks to measure the performance of services being provided to constituents. Metrics include:
- Most popular request(s)
- Average response rate
- Distribution of requests by type
- Average resolution rate
- Services with fastest and slowest performance
Key Features
Dashboards for:
- Constituent Services Overview
- Service Offered Performance Overview
-
Version History (1)
v2.0.3
2024-09-10 15:03:49
New
The Constituent Service Dashboard has been migrated to Next Experience Platform Analytics. Next Experience is a Now Platform feature that i...
ID: 7800c36853ca01109ffbddeeff7b128a · Published: Sep 2024 · Updated: Sep 09, 2026