Performance Analytics Content Pack for Public Sector Digital Services
Performance measurement dashboards including KPIs and benchmarks
0 installs
0 reviews
v2.6.1
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-10-24 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-10-24 | 0 | - |
| 179 days of no change | ||
| 2026-04-27 | 12 | -12 |
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| 2025-11-27 | 11 | +1 |
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| 2025-10-14 | 10 | +1 |
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| 2025-07-17 | 9 | +1 |
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| 2025-05-22 | 8 | +1 |
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| 2025-04-24 | 7 | +1 |
| 62 days of no change | ||
| 2025-02-20 | 6 | +1 |
About
Performance Analytics Content Pack for Public Sector Digital Services provides KPIs and benchmarks to measure the performance of services being provided to constituents. Metrics include:
- Most popular request(s)
- Average response rate
- Distribution of requests by type
- Average resolution rate
- Services with fastest and slowest performance
Key Features
Dashboards for:
- Constituent Services Overview
- Service Offered Performance Overview
Version History (2)
v2.6.1
2026-09-10 19:17:46
The Constituent Service Dashboard has been migrated to Next Experience Platform Analytics. Next Experience is a Now Platform feature that is act...
v2.0.3
2024-09-10 15:03:49
New
The Constituent Service Dashboard has been migrated to Next Experience Platform Analytics. Next Experience is a Now Platform feature that i...
ID: 7800c36853ca01109ffbddeeff7b128a · Published: Sep 2026 · Updated: Oct 24, 2026