Service Graph Connector for Observability - Dynatrace
Create effective Service Maps using Dynatrace Classic
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About
Important: This store application supports Dynatrace Classic (v1/v2 APIs) and and is intended for Dynatrace Managed (self‑hosted) or legacy SaaS environments. Customers using or upgrading to the latest Dynatrace 3rd-generation SaaS platform should use the new Service Graph Connector for Dynatrace SaaS.
The Service Graph Connector for Observability - Dynatrace imports the following types of data from Dynatrace to ServiceNow CMDB:
- Hosts
- Processes
- Services
- Applications
A Service Map is created using the relationship between various applications, application services, and infrastructure elements.
(Optional) This version also adds the ability to configure the ingestion of events through Event Management and automatically correlates events to the discovered CIs. As additional contentual enrichment information for the events, metrics and logs are also imported and associated with the events.
Key Features
- Accurately classifies Dynatrace output into the appropriate CI classes: Application, Application Services, and Servers.
- Eliminates superfluous data that would otherwise clutter the Service Maps.
- Enriches events using log and metric data from Dynatrace.