Apptio | Service Total Cost of Ownership (TCO)
by Apptio
Services IT Total Cost of Ownership, delivered through Apptio's world class ITFM cost modelling engine, powered by ServiceNow data and integrated into DPM.
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About
Apptio is the industry leader for ITFM (IT Financial Management) & the category creator of TBM (Technology Business Management).
The Apptio Service Total Cost of Ownership (TCO) integration brings detailed, transparent, and defensible cost structures to your services in ServiceNow.
It combines Apptio’s best-in-class financial modelling and transparency with ServiceNow’s best-in-class operational data, processes and integrity.
Business, Finance, and Technology leaders and their teams can now:
1. Make Trusted technology investments and cost-reduction decisions based on the fully burdened & consumptive cost structure of your services.
2. Optimize the service portfolio through self-service reporting capabilities examining cost, consumption, performance, and capacity.
3. Deepen the partnership with business units through showback/chargeback activities that are transparent and defensible.
If you want to get it right, no matter your maturity or scale, trust Apptio.
Key Features
Together, powered by ServiceNow’s CSDM and Apptio’s TBM Unified Model (ATUM), this integration includes the following key features:
- Seamless integration into DPM – Presenting Service TCO Data & Insights into your ServiceNow Digital Portfolio Management (DPM) dashboards. Via a dedicated Apptio TCO tab, the reporting scales according to the level in use, within your Enterprise Portfolio.
- Understand Key TCO breakdowns (nominate your preferred 2), Trends and Top 5 Service Offering movements across your Service Portfolio. Dive into further detail and collaborate with your Apptio peers via a link (configured with your preferred Apptio landing page) back into Apptio.
- Consumptive GL-Driven cost model – Make the move from a cost model built primarily on ‘assumptions and educated estimates’ to one built based on your General Ledger (GL) source of truth + actual consumption of resources, driven by ServiceNow’s auto discovery.
- Scalable to meet your needs – The Apptio integration scales automatically to your needs. Whether it’s a focus on your Top 10 Services or your full Service Portfolio, the Apptio product & team has got you covered.