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About
Google Chat is a chat-based collaboration tool in a company. Individuals within a company collaborate with each other using direct messages. Teams manage group chat using Spaces. Space owners can add or remove members from a Space. Individuals can chat via threads and messages. ServiceNow, as a system of engagement, can facilitate these actions using workflows easily. All Space, Space member, message management actions can be facilitated using Spoke Actions within Workflow Studio.
Key Features
**Space Management**
- Create Space
- Look up Spaces Stream
- Look up Space
- Delete Space
- Update Space
**Space Member Management**
- Add Current Application to Space
- Add Member to Space
- Look up Space Members Stream
- Look up Space Member
- Remove Member from Space
- Remove Current Application from Space
**Message Management**
- Create Message Thread
- Send Message to Thread
- Look up Messages Stream
- Look up Message
- Delete Message
- Download Media
**Available AI agents** (May require additional licenses. See S_upporting Links and Docs.)_
- Google Chat message manager
- Google Chat member manager
- Google Chat space manager