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Service Operations Workspace Service Reliability Management (SRM) Common

Service Operations Workspace Service Reliability Management (SRM) Common

by Service-now.com

Delivers common global configurations needed for Service Reliability Management

0 installs 0 reviews v7.0.0 Scoped Application Free-ish (consumes 4 tables) 4 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

Delivers common configurations for Service Reliability Management, which are stored globally, such as access control changes. This configuration is installed only as a result of enabling the Service Reliability Management application.

Key Features

Common global configurations for Service Reliability Management, such as access controls.

Version History (8)
v7.0.0 2026-06-16 16:49:54
Fixed Fixed a security vulnerability in Query Range Access Control Lists (ACLs).
v6.6.0 2026-03-12 15:51:07
New Email notifications for autonomous SLO creation Fixed MS Teams channel integration fixes
v6.5.3 2025-12-11 11:18:14
New - Remove unneeded services from SRM to keep your monitoring data relevant.Changed - Renamed application service and technical service...
v6.4.0 2025-07-31 16:23:59
Fixed:  Service Operations Workspace Admin Center -- fixed SRM configuration issue.
v6.3.3 2025-06-06 01:48:01
Fixed: Addressed several post-import issues affecting Dynamic CI services.
v6.3.2 2025-05-01 14:36:02
Changed: The service registration workflow has been streamlined to make onboarding easier and now requires less effort to get services ready for o...
v6.2.0 2025-01-30 16:07:50
New:  Support for Technical Service Offerings
v6.1.0 2024-11-07 17:31:53
Fixed: Issue preventing the creation of new technical services in SRM.

Support

ID: 7a95d42853b4611088d8ddeeff7b1236 · Published: Jun 2026 · Updated: Sep 09, 2026