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Cisco ACI Application

Cisco ACI Application

by Cisco Systems Inc

Inventory discovery and CMDB update for Cisco ACI.

0 installs 0 reviews v4.2.8 Scoped Application Free (integration tables[135] not counted) 135 tables

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

The application is intended to do the following:

- Import Cisco ACI & MSO discovered devices into ServiceNow CMDB 
- Import Cisco ACI & MSO setup Relationships (between devices setup in the app infrastructure of the APIC) into the CMDB to populate CIs and/or CI Relationships.
- Discovered inventory consists of Physical Topology and Application Topology
- Physical Topology comprising - Fabric switches, line cards, power supplies, Fans, System Images
- Application Topology comprising - Tenants, Application Profiles, End Point Groups, Security Policies, VRF, Bridge Domains, Subnets
- Cisco ACI & MSO Cluster supported

 Import Cisco ACI Snapshot and Snapshot diffs into ServiceNow CMDB (utilizing Cisco ACI as a source of truth)

The logical components can also be configured using the table UI Actions or by creating custom workflows using the activity packs provided. 

Change Management to upgrade Firmware(Controller & Switches)

Key Features

Cisco ACI Application uses the MID server to fetch the physical, application topology and cloud Inventory from Cisco ACI Fabric controller (APIC). Support added for Application topology and cloud inventory from Cisco MultiSite-Orchestrator (MSO). It will imports physical and application topology information to map to ServiceNow CMDB tables and it will also make the relationships with fetched data.

●      Cisco ACI Physical and Application topology discovery is done through scheduled jobs and Cisco ACI Discovery UI Action.

●      Cisco Cloud Inventory discovery is also done through scheduled jobs and Cisco ACI Discovery UI Action.

●      Cisco MSO Application topology discovery is done through scheduled job and MSO DIscovery UI Action.

●      Change Management with and without approval workflows.

●      ServiceNow's External Credential Store Support for ACI Configuration.

●      Remote User Access [TACACS+ / RADIUS].

●      Incident / Fault management.

●      Multi-Fabric Discovery.

●      Configure various Cisco components on APIC from ServiceNow using Service Catalog.

●      Snapshot management

●      Firmware upgrade for Controllers and Switches of Cisco APIC

 

Version History (2)
v4.2.8 2025-05-23 18:11:44
Fix discovery issues for large ACI configuration
v4.2.7 2024-12-04 11:05:22
Xanadu support and bug fixes. Note: Application upgrade, which includes application file change, data migration, data structure modification, etc...

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ID: 56fe817b0f4caa003ac788cce1050e4d · Published: May 2025 · Updated: Sep 09, 2026