Advanced Work Assignment for Legal Service Delivery
Automatically assign work to your legal fulfillers based on availability, capacity, and optionally skills.
0 installs
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v1.2.1
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Advanced Work Assignment for Legal Service Delivery provides configurations to support automatic routing, queuing and assignment of Legal requests and matters.
Key Features
The Advanced Work Assignment for Legal Service Delivery application enables you to automatically assign legal requests and matters to legal fulfillers based on availability, capacity and optionally, skills.
- Configure service channels for automatically routing incoming legal requests and matters to legal fulfillers
- Configure queues to assign a specific type of work to a specific group
- Configure assignment rules to assign work by most capacity or last assigned
Version History (3)
v1.2.1
2026-07-09 17:15:48
New
Changed
Fixed
Security fixes
Removed
v1.1.1
2025-06-06 01:47:53
New
None
Changed
None
Fixed
General Legal Request was not available in Advanced Work Assignment queue. This has been fixed and it is not av...
v1.1.0
2024-11-07 15:57:49
New
None
Changed
None
Fixed
Localization defects
Removed
None
ID: 794424cd83354e10b2a85820ceaad38b · Published: Jul 2026 · Updated: Sep 09, 2026