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Third-party Risk Due Diligence

Third-party Risk Due Diligence

by Service-now.com

Due Diligence Workflows (Onboarding, Reassessment, and Offboarding), Risk Concentration Map, Due Diligence Management Page.

0 installs 0 reviews v22.5.0 Scoped Application Free-ish (consumes 14 tables) 14 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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2026-09-09 0 -
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2026-04-27 16 -16
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About

The Due Diligence application, part of Third-Party Risk Management, offers preconfigured workflows for seamless onboarding, reassessments, renewals, and offboarding to manage the full due diligence lifecycle. It also includes a Risk Concentration Map and an intuitive Due Diligence Management page for efficient workflow oversight.

Key Features

The Due Diligence application includes:

- Preconfigured due diligence workflows (onboarding, reassessments, renewals, and offboarding)
- Risk Concentration Map
- Event-driven Management Rules
- Due Diligence Management dashboard
- IRQ capabilities to manage the workflows
- Option to auto-populate third-party questionnaires with answers from previous questionnaires

Version History (9)
v22.5.0 2026-08-07 19:35:38
Changed Rebranded to ServiceNow Otto, replacing Now Assist references for a consistent AI experience. Enhanced MRA authorization validation to ens...
v22.3.1 2026-06-16 16:33:33
New- Added SBOM questionnaire auto-assignment on engagement creation.- Added SAE template versioning capability support. Changed- Replaced GlideRec...
v22.1.0 2026-08-07 19:33:01
Changed Rebranded to ServiceNow Otto, replacing Now Assist references for a consistent AI experience. Enhanced MRA authorization validation to ens...
v22.0.1 2026-03-12 15:47:49
New Support for assessments on elements has been added. Changed Event driven rule configured with "Use the last IRQ assessor" has been updated...
v21.1.3 2025-12-11 12:50:22
Fixed Incorrect population of closed and duration_days was appearing on Due Diligence records. Info message has been added/updated to indicate ne...
v21.0.1 2025-07-31 15:53:04
New The Due diligence workflow has been enhanced to work with Smart Assessment Engine. Fixed The engagement name auto-populating with an appen...
v20.1.1 2025-05-01 18:53:32
Fixed 'Third party is not listed' checkbox is not getting checked after switching request type. i18N translation issues have been addressed.
v20.0.0 2025-01-30 16:00:45
Fixed: The issue of saving a third-party risk due diligence request as a draft not working from Employee service center has been addressed. The is...
v19.1.4 2024-11-07 16:31:51
Changed: Updated default sandbox access for client callable scripts. Enhanced third-party elements due diligence workflow for engagements. Fixe...
ID: f7d02876ecd14e18aa19a663c01100ce · Published: Aug 2026 · Updated: Sep 09, 2026