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GRC: Vendor Risk Management Workspace

GRC: Vendor Risk Management Workspace

by Service-now.com

Intuitive persona-based workspace to efficiently manage your third-party risk management program.

0 installs 0 reviews v22.5.0 Scoped Application Free
Developer Instance Sub-Production

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First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

The Vendor Risk Management workspace is a single-pane view for third-party risk managers to view the overall risk posture of their third-party ecosystem. In the workspace, users can perform day-to-day activities such as performing and tracking risk assessments, risk issues, and tasks.

Risk managers can manage their entire program: risk domains, ratings from content providers, and internal and external risk assessments. Issues and tasks are managed centrally, so users can also define an action plan for remediation and ensure risks are mitigated quickly and efficiently.

The workspace includes:

- A home page that displays actionable insights and quick links
- A well-organized navigation menu that lists modules based on user needs
- An intuitive page layout for an exceptional user experience for practitioners, business users, and executives
- A holistic, 360-degree view of third parties with context-specific, actionable insights

Key Features

The Vendor Risk Management Workspace includes the following features: 

- A personalized homepage that enables risk managers to better manage their work
- A consolidated tasks landing page for managing all tasks assigned to the user and their groups
- 360-degree data visualization

Version History (10)
v22.5.0 2026-08-07 19:31:16
Changed Rebranded to ServiceNow Otto, replacing Now Assist references for a consistent AI experience. Enhanced MRA authorization validation to ens...
v22.3.2 2026-06-16 16:28:36
New - Added SBOM (Software Bill of Materials) related lists to company and engagement records. - Added vertical layout configuration for TPRM navig...
v22.1.1 2026-08-07 19:34:19
Updated Rebranded to ServiceNow Otto, replacing Now Assist references for a consistent AI experience. Enhanced MRA authorization validation to ens...
v22.0.3 2026-03-12 15:45:42
New Updates have been made to support new issue recommendation skill Fixed Missing configuration for My group's tasks has been added. An issue...
v21.1.5 2025-12-11 12:46:12
New Integration with Document Management System so that accessors and reviewers have the ability to manage all vendor documents in one place alon...
v21.0.2 2025-07-31 15:47:56
New The Vendor Risk Management Workspace has been updated to work with Smart Assessment Engine (SAE) facilitating, creating, editing, and viewing...
v20.1.2 2025-05-01 18:53:05
New: Added TPRM Workspace Health Dashboard. Update: Changes to improve workspace performance. Fixed: Accessibility violations have been addres...
v20.0.2 2025-03-12 13:06:36
New: 'Business Capability' has been added as a Function type that can be selected from a drop-down list on a Function record. The Business Capabil...
v20.0.1 2025-01-30 16:04:44
New : Added third-party insights dashboard and TPRM custom analytics dashboard along with the ability for users to create custom dashboards. ...
v19.1.2 2024-11-07 16:31:17
New: Added modules for Digital Operational Resilience Management tables to support DORA. Added Digital Operational Resilience Management Roles to ...
ID: fad6c4ec0478442b8e8eb9227cf62d24 · Published: Aug 2026 · Updated: Sep 09, 2026