PerformanceGuard Incident Management Connector
Improve Incident and Problem management and lower MTTR
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 8 | -8 |
| 86 days of no change | ||
| 2026-01-30 | 9 | -1 |
| 121 days of no change | ||
| 2025-09-30 | 8 | +1 |
About
**PerformanceGuard’s Incident Management Connector for ServiceNow** helps you increase your first-call-resolution rate by providing the ServiceNow user with vital information about the faulty device without the need to use external tools to gather this information.
You get 1-click access to vital information about configuration items such as servers and PC’s, such as basic device information. In addition, the PerformanceGuard events related to degraded performance or security issues will show in an extra tab on the incident.
PerformanceGuard is the tool for **Cognitive Operations** :
- Monitor end-user performance experience with an **ultralow footprint** on both device and network
- **Adaptive Baselining** is our **AI Platform ** that ** ** provides real-time **machine learned** evaluation of performance
- **Intuitive** presentation of performance level
- **Simple configuration** in ServiceNow after installation of the application
Key Features
- Fast and easy access to PerformanceGuard information with no learning curve
- Extensive Inventory
- Overview of the latest PerformanceGuard events
- Customizable dashboard for 1-click access to PerformanceGuard
- 1-click PDF report attachment