Workforce Optimization for ITSM Admin Center
Simplifies setup of Workforce Optimization for ITSM
10 installs
0 reviews
v1.3.0
Scoped Application
Free-ish (consumes 1 tables)
1 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-03-13 (10 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-03-13 | 10 | - |
| 178 days of no change | ||
| 2025-09-15 | 9 | +1 |
| 46 days of no change | ||
| 2025-07-30 | 8 | +1 |
| 47 days of no change | ||
| 2025-06-12 | 7 | +1 |
| 6 days of no change | ||
| 2025-06-05 | 6 | +1 |
| 6 days of no change | ||
| 2025-05-29 | 5 | +1 |
| 10 days of no change | ||
| 2025-05-18 | 4 | +1 |
| 15 days of no change | ||
| 2025-05-02 | 3 | +1 |
| 36 days of no change | ||
| 2025-03-26 | 2 | +1 |
| 20 days of no change | ||
| 2025-03-05 | 1 | +1 |
About
Workforce Optimization Admin center will help system admins to do the setup of Workforce Optimization
From Admin Center, admins can
- Mark assignment groups as WFO groups
- Add or remove managers and members from WFO groups
- Add or revoke application access to WFO groups and managers
Key Features
1. Ability to mark assignment groups as WFO groups
2. Ability to add or remove members from WFO groups
3. Ability to add or remove managers from WFO groups
4. Ability to add or revoke application access to WFO groups and mangers
5. Most of the pages on the admin center contains, FAQs and other helpful links to successfully setup Workforce Optimization for ITSM
Version History (3)
v1.3.0
2025-05-01 12:32:16
Minor bug fixes.
v1.2.2
2024-11-07 14:15:13
No Major feature changes. Contains minor changes and defect fixes
v1.0.2
2024-08-01 18:33:29
New: This is first release of the app. All features are net new.
Changed - n/a
Fixed - n/a
Removed - n/a
ID: cc3fbd8853b93510cf3addeeff7b12f7 · Published: May 2025 · Updated: Mar 13, 2026