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v7.1.1
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
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| 2026-09-09 | 0 | - |
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| 2025-02-19 | 0 | +1 |
About
Shift planning enables managers and supervisors to configure Workforce Scheduling so agents can sign up for available shifts. Agents can receive notifications when shifts are available for signup, and managers can receive notifications about shift signup activity.
Key Features
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Configure Workforce Scheduling to support shift planning and shift signup.
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Allow agents to view and sign up for available shifts.
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Notify managers and agents about shift signup availability and activity.
Version History (7)
v7.1.1
2026-07-09 17:11:08
Fixed defects
v7.1.0
2026-06-16 16:18:22
Added Shifts, Shift Swap, Schedule Adherence, and Time Off Requests tab routes in CSM workspace
Added Schedule and Scheduling Adherence list...
v7.0.0
2026-03-12 17:09:13
Manage location‑based holiday calendars to improve workforce scheduling by mapping holidays to specific regions, enabling managers to plan shifts ...
v6.10.2
2025-12-11 15:15:59
Minor Bug fixes
v6.9.0
2025-07-31 16:20:28
Minor bug fixes.
v6.8.0
2025-05-01 12:32:35
Enables agents to sign up for shifts
Enables managers and agents to get shift signup notifications
New table "Agent Schedule Attribute" enables ma...
v6.7.1
2024-11-07 14:19:16
No Major feature changes. Contains minor changes and defect fixes
ID: e2a8b62b0f633300717cc562ff767e16 · Published: Jul 2026 · Updated: Sep 09, 2026