Boardwalk Verity Integration extends ServiceNow compliance workflows with automated control testing powered by Verity’s agentic AI.

The integration securely retrieves selected compliance policy statements from ServiceNow and applies configured Verity test procedures. When a test identifies a control failure, the integration can create a ServiceNow incident for investigation and remediation, connecting automated testing to the workflows customers already use.

Guided Verity Setup helps ServiceNow administrators provision a Verity tenant, configure secure bidirectional connectivity, and validate the connection.

Bring AI-powered controls automation and testing execution into your ServiceNow workflows. 

- Guided ServiceNow onboarding and provisioning for a dedicated Boardwalk Verity tenant.
- Secure bidirectional integration between ServiceNow and Boardwalk Verity.
- Retrieves ServiceNow control objectives and entity scope for Verity processing and testing.
- Creates ServiceNow Issues when applicable Verity tests fail.
- OAuth 2.0 Client Credentials authentication for Verity-to-ServiceNow calls, with authentication for ServiceNow-to-Verity calls configurable to match customer requirements.
- Guided connection-readiness validation through Verity Setup.

Verity features:

- AI Agents automate control execution, testing and monitoring
- AI agents test both control design and operating effectiveness across the full control population, calibrated by risk rather than periodic sampling
- Automatically collects, tags, and structures evidence for every test, audit-ready without manual assembly.
- Test results and control status populate ServiceNow's native IRM workspace, so users stay in a single system of record.