Nova Policy Advisor is where your HR policies are born, reviewed, and kept current. Instead of drafting in a Word document and manually coding policy changes into every impacted workflow, policy owners write directly in a governed editor on ServiceNow. Every save is versioned, every change is attributed, and the published version is always the one your workforce relies on.

Ask Nova Policy Advisor a question in plain language and it answers from your own published policies and the government or union regulations behind them, always citing the exact passage the answer came from — so your HR and compliance team can trust what they read. Access follows the ServiceNow permissions your organization already has in place.

1. Collaborative, real-time policy editor with AI-assisted first-draft generation
2. Conversational "Ask Nova" advisor scoped to a specific open policy article
3. Lightweight KB governance: assign managers, hand off ownership, view access, no native admin UI needed
4. Built on ServiceNow's native Knowledge Management (kb\_knowledge), not a parallel content store
5. In-app privacy disclosure covering AI-provider data sharing