Role Mining is for IAM, security and ServiceNow platform teams who need to build or clean up role-based access control. In most organisations, access is granted one entitlement at a time. Over time, roles drift, privileges pile up and access reviews become slow manual work. Defining roles by hand means working through thousands of identity and entitlement records in spreadsheets, which often takes weeks.

Role Mining turns your existing access data into recommended business roles, each with a clear name, description and set of entitlements. Your reviewers stay in control: they refine, approve or reject each recommendation in a simple portal, then export the approved roles, ready to put in place.

Role Mining runs natively on your ServiceNow platform, so there's no separate tool to deploy and no access data to hand to another vendor. It uses AI capabilities you may already license and gives you a governed, repeatable way to go from entitlement sprawl to least-privilege roles. Built by Sysintegra.

• Upload identity and entitlement data from Excel through a guided Portal
• Automatically import the data and group each identity's access
• Cluster similar access patterns with Predictive Intelligence
• AI agents rank clusters and suggest role names and descriptions
• Review, edit, approve or reject mined roles and their entitlements
• Track job progress live and export approved roles