Catalog Automation
by Silmun Inc
Turn plain-English requests into ready-to-use Service Catalog items, instantly
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-10-24 | 0 | - |
About
Catalog Automation lets ServiceNow admins and service owners create Service Catalog items using plain-English requests instead of manual configuration. Describe what you need in a simple chat interface — for example, 'a laptop request form with delivery location and size options' — and the app uses AI to extract the structured details, generates a schema preview for review, and creates the catalog item, category placement, and variables automatically once approved. Includes sample demo data so you can see it in action immediately after installation.
Key Features
- Converts natural-language requests into complete ServiceNow catalog items using AI.
- Provides an editable schema preview and impact assessment before creation.
- Generates categories, variables, choices, pricing, fulfillment, and portal settings.
- Offers overwrite, merge, or version controls for existing items.
- Uses scoped APIs, role-based access, private credentials, and auditable intake records.