Impact Value Management - IT Asset Management

Install Trend

First tracked: 2026-09-11 Latest: 2026-10-24 (0 installs)

Date	Install Count	Change
2026-10-24	0	-

About

The Impact Value Management Data Collection Dashboard for IT Asset Management (ITAM) gives Impact customers an automated solution for gathering standard ServiceNow value metrics, enhancing their value journey.

Sharing Metrics with ServiceNow
ServiceNow's integration gathers value metrics from customer instances on a monthly basis. Please note that integration with ServiceNow's centralized Impact instance is not available for Regulated customers (Standalone and SSP) and may necessitate granting user access for instances using the ServiceNow SNC security plugin. The Data Collection Apps will remain functional even if the integration with ServiceNow is unavailable; however, Metrics Data will need to be transferred manually in such cases.

Key Features

- Prebuilt Performance Analytics Indicators: Tailored for ITAM Value Metrics
- Automatic Monthly Data Collection: Streamline value metric capture
- Seamless Integration: Automatic data transfer to ServiceNow’s centralized Impact instance

Version History (2)

v2.0.2 2026-10-08 17:41:14

As part of this update, the ITAM data collection apps are renamed to IT Asset Management aligned to Product Line. This change only affec...

v1.0.1 2026-09-10 20:28:30

As part of this update, the HAM (Hardware Asset Management) and SAM (Software Asset Management) data collection apps are being consolidated into a...

Support

Link